• Generate Accrual Payroll Entries

    I've entered the timesheets into Sage for March 1-3, 2023 and when I went to accrue each day, only the first day showed any activity on it. I'm thinking wrong dates were entered or maybe accounting date, instead of period end date was chosen(I didn't…
  • Older Contract Jobs Missing in Contracts

    In the Contracts module: we just noticed our old Contracts, from 2018, are not showing when we pull up the new contract screen. Why would they not be showing all of a sudden? I did make sure the new contract screen shows active or standard. Do our old…
  • Outstanding posts

    If there are things hanging out there from previous years in GL, can you post them without altering the accounting for that year? I want them to go away, but don't want to create a problem.
  • Accounting Date more than one year in the future

    AP invoices were entered with an accounting date of 12/31/23 instead of 12/31/22. Posting in JC and GL are rejected.
  • Generate Direct Deposit - Error check found does not match bank - Bank appears to be set up correctly and the Options section was changed to match the bank information

    I am trying to create a test NACHA file for the new bank that we are going to. I have entered a check and followed the process to create it. When I Generate Direct Deposit, the background task status states "No information to print". On the Printouts…
  • Import into CM

    Is there a way to import transactions into Sage 300 CRE CM module? With the number of accounts and transactions we post manually it's quite cumbersome to go in and out of each bank account.
  • Cash Management

    Is there a check box sonmewhere to automatically post entries in Cash Management (CM)? I had that option, got a new computer and now do not have it. I have to manually post entries. Any suggestions??
  • taking a lease deposit from a tenant and moving it to a new locaiton

    I have a tenant who has 2 lease deposits from their properties. We are terminating their leases and they are moving to a new locaiton and property . How do i get those deposit from terminated leases to new lease
  • Credit Card Entry Methods when using Cash base Accounting

    Hi, I've read the knowledge base "How do I pay invoices with a credit card and then pay the credit card agency?" We follow this process which involves creating 2 separate Invoices and paying them out (one to the vendor and one to the credit card company…
  • Wire Fees posted through Job Cost are not showing in Cash Management

    We used a Job Cost Direct Costs Journal entry to post a wire fee to one of our jobs. The fee correctly posted to the GL, but when we attempt to complete our monthly bank rec, the wire fee is not showing. How do we ensure the wire fee is recorded in Cash…
  • AP Vendor Credit Balance?

    Is there a way to show a credit balance on an AP vendor account? We made a duplicate payment and want to show on the vendor account that there is a credit to be applied to the next invoice.
  • Old WIP items pulling through

    Has anyone ever run into old items that got hung up and wouldn't pull through to the WIP (and eventually had to be hand keyed) suddenly pulled through months later in mass? And if so, do you know what caused it?
  • How do you enter retainage on a subcontractor invoice?

    Currently, we enter a Subcontractor invoice into Accounts Payable by entering the invoice in the top section, and then in the bottom section we enter two lines, one for the main amount, and one for the retainage amount. When this is displayed in the WIP…
  • Reconcile a Bank Account for a Closed Month

    I need to reconcile a bank account in a closed month. August is closed in General Ledger. I have started a bank reconciliation for September and am now needing to change the date of my reconciliation to August to close it. How can I do this?
  • Job Closing/Change Orders

    We have a large job we would like to close for our fiscal year end. There is an unresolved change order that may not be ready in time for the close. Other than open another job to handle the billing, does anyone have a different method to handle this…
  • Variance between Balance Sheet Accounts Payable Amount and Invoice Aging Net Unpaid Balance

    The Accounts Payable and Retainage Payable amounts shown on my Balance Sheet have an identical variance to what is shown for Net Unpaid Balance and Retainage Payable amounts shown on the Invoice Aging w/ Cut-off Date report. The total AP/Retainage amounts…
  • Error message receipting lease deposit

    Hello all, I'm attempting to correct a prior deposit to move it from an open credit to a lease deposit. The original receipt was voided and I created a charge for the lease deposit. When I attempt to receipt the payment against the lease deposit charge…
  • Financial Statement

    I have another issue... On my financial statement, the "Total Assets" and "Total Liabilities" do not match. What causes this and how do i figure out what's throwing it off on Sage 300? I checked and all accounts are on the FS. I'm hoping to get some…
  • Best Practice for Setup for Cash Account

    Hi, We have cash accounts set up that haven't had balances in years on our GL and Cash Management. Can we rename and reuse these accounts? What is the best practice, please? Thanks, Cathé Young
  • Late Charges Stopped Working in PM

    Late Charges Stopped Working in PM, they used to run when posted but now they do not and have to individually create a charge on each tenant's ledger. Is anyone else having this issue? Support could not help me...
  • What are the differences with CM the Status codes C or R and how are they created?

    Somehow we have many of our reconciled transactions showing up as a C rather than an R. I'm not sure why or how, but I'm curious how the system treats a C vs an R. In terms of reports, cleared balances, ect, how are they handled differently? My understanding…
  • SAGE 300 CRE PAPERLESS

    We are a property management company with 40+ companies. Some of our tenants require a copy of EACH invoice that they are being backcharged on for common area maintenance reconciliation. Our process currently is to make a copy of each paid invoice and…
  • Payroll not closing the month.

    Hello, My payroll is not closing the month out, it seems to be frozen. The status has been frozen for 20 minutes. I have right clicked to suspend and then reactivated, but the task remains at 0%. I have posted the most recent payroll last week for…
  • Duplicate Check Numbers

    Last month I purchased 1000 checks for my Accounts Payable through Deluxe and spent a considerable amount of money. Opened the new box to use, and trying to print accounts payable checks and unfortunately unable because there are duplicate checks from…
  • Can I make 941 penalty payment thru Aatrix?

    We received a note from the IRS noting we had a late 941 deposit. Can I make this payment thru Aatrix? Will the IRS know it isnt an additional deposit rather the penalty payment?