• Payroll check not printing.

    I have an employee who's check is processed but will not print. It's a $0 check because it's all going to 401K but it should still complete the payroll process.
  • Recording bank interest

    I am new to Sage and have been cleaning up a big mess where I am working. Reconciling old bank statement. I know how to record interest in other programs but how do you record interest in Sage?
  • Can I unapply an AR cash receipt that was applied to an invoice in a previous year?

    I have a cash receipt that was applied to an invoice last year that I would like to unapply from teh invoice and void the invoice. Is this possible to perform once I close out the year (i.e. perform the task in the current year) or do I need to unapply…
  • AR

    Wondering if anyone can tell me how to change a date to a reconciled AR item. I was able to change the item in CM to be O(open) from (R)reconciled. I now need to change a date from 2021 to 2022. The bank reconciliation is now out of balance because of…
  • AR Adjust Receivables Summary entries in Revenue accounts

    My company has many entries hitting our Revenue accounts with the description "AR Adjust Receivables Summary". These entries are reducing our Revenue account balances. I do not see any offsetting entries in AR. Any ideas on what these entries are?
  • Billed Retention Entry

    When retention is billed at the end of a project, our AR module makes an entry to move the rentention out of "retention receivable" and into "current contracts receivable" and moves the amount to our "current" column on our AR Aging Report. Our auditor…
  • Adding AR Retainage to an Inquiry

    I am trying to add detail retainage by invoice to an AR inquiry. The inquiry is based on the AR - Status table. I selected this table because it allowed me to see the AR information by customer by invoice and includes cash receipts that were posted to…
  • Customer Deposits to Liability Account

    How do I enter customer deposits to the liability account, then deduct it from their final bill to debit the liability? There dosen't seem to be an easy way to enter, apply, and deduct in billing or accounts receivable. I figured out how to enter a…
  • Can I have multiple job numbers on the same invoice?

    Can I have multiple job numbers on the same invoice?
  • Applying Customer Cash Receipts to Distributions

    CRE 300 allows applying the initial cash receipt (through Enter Cash Receipts) to the distribution level of an invoice BUT if you have a Customer Cash Receipt and at a later date are ready to apply, CRE 300 does not allow us to apply to the distribution…