• Payroll check not printing.

    I have an employee who's check is processed but will not print. It's a $0 check because it's all going to 401K but it should still complete the payroll process.
  • If I forgot to close January P/R before starting first payroll for February 2,

    can I still close January while the payroll entries for February are processed but still in the new file?
  • Dental Insurance Refund

    Our insurance policies are not a cafeteria plan, so they are deducted after-tax. We have been given a credit for our dental policy due to COVID. We would like to pass this credit on to our employees but can only find a way to do it for pre-tax plans.…
  • Can I make 941 penalty payment thru Aatrix?

    We received a note from the IRS noting we had a late 941 deposit. Can I make this payment thru Aatrix? Will the IRS know it isnt an additional deposit rather the penalty payment?
  • Why would labor hours charged to a certain union code for a specific job be posting to the suspense account during time entry?

    For some reason, when I enter hours for employees with a union classification of Foreman (JC cost code 01-006) to a certain job, they post to the suspense account. It's specific to that job and cost code, no problem with other jobs. I have no idea why…
  • Default Pay Rate Table in Payroll

    For the past 10+ years, we've used the same pay rate table in payroll, making changes to certified classes and wage rates as required. The table allows you to input job, certified class, certified?, pay rate, base rate. For reference: I currently…
  • 3rd Party Sick Pay

    An employee is on Long-term Disability where the Third Party pays the employer and employee taxes with the exception of SUTA and FUTA. They also issue a W-2 to the employee. I need to process their 3rd party sick pay through the system to pay the FUTA…
  • Payroll

    Can I input hours for 2022 payroll if 2021 is not closed?
  • What is the best method for adding a premium pay to an employee's paycheck?

    We are giving a $0.50 "raise" or what I have been calling a "premium pay" to employees working a specific job in a specific cost code. I have been calculating and adding this to their checks manually (including a calculation for OT at $0.75). The process…
  • last name change

    Hello Everyone, We have an employee who has changed their last name. Do I have to create a new employee? If so what will happen to his long term previous records. Can I just change his last name? everything else for him is the same? Kindly let me…
  • Accrual Error

    I imported Time for our hourly employees and generated my accural Entry. and Just realized I didnt import time for our salaried employees. Can I import that Time and Generate my accural Entry again? How Do I fix this?
  • NACHA Test File

    How do you create a test NACHA file for payroll direct deposit. We are changing banks. We're using version 18.2.2 Thanks.
  • Sage 300 CRE Not Posting Correct from Service Management to General Ledger

    We have 3 divisions in our company. Each division is setup as a "Department" in General Ledger. Two divisions are processed through Job Cost. One is processed through Service Management. The Service Management payroll transactions aren't posting to the…
  • Wage Equalization

    I have union employees who get paid a wage differential when working on a project that crosses over into another local union. Has anyone had any experience with this? We are looking for a way to have 2 line items when entering time - one line item for…
  • Generate Accrual Entries in Payroll

    Who uses Generate Accrual Entries in Payroll and what does it accomplish for you? Are you using Period End Date or Check Date as your Accounting date? We use Period End Date, which I do not like because you may have a check date in the next month. Then…
  • Remote Time Entry/Outsource Payroll

    We're moving to HH2 for remote time entry and eventually ADP for payroll processing. Right now, we have our equipment allocations applied through payroll. Curious if any others have made this move and how processing your equipment allocations have changed…