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  • Lined Notes not working

    Good day, I have a Issue with one of our Clients. Here is the Scenario. The have a Onsite Server Running ESXI. So one Server is Allocated where all Pastel Data is stored and other Server is where they all work on. All Users work on Remote Desktop on…
  • Save time with the Sage Customer Portal!

    Do you know about the Sage Customer Portal 1 ? Save time when you need to: Add or update your credit card information Find your activation codes Register your product Create and manage support cases Connect to the knowledgebase and Sage…
  • Have a problem accessing the company data in network

    Hello, I have a Simply Accounting Premium 2008 version. I have recently added another computer to the network (the 2 computers are connected using an Ethernet cable) and I have access to the company data and back up from the second computer (read/write…
  • Did you know? Three ways to get fast support for Sage Timeslips Premium

    Here are three ways to access Sage Timeslips Premium support. Be sure to bookmark the referenced links so you can quickly contact us when you need support! Within the Sage Timeslips Premium program. With Timeslips Premium open on the main screen,…
  • Sage 50 Quantum - Create a Positive Pay File

    Has anyone ever created a Positive File for Sage 50 Quantum version?
  • Setting up and getting started

    New to Sage Payroll? Our getting started guides will help you to get up and running quickly. Topic covered include: Setting up Payroll Settings Payments and Deductions Reporting Pensions UK Help Centre > Republic Of Ireland Help Centre…
  • Customer TIN Number

    I ask, How to add Customer TIN Number ? *I see only Customer VAT Number when i create/Add customer on System.*
  • Issue with Sage Payroll Version 2024 Update 2 on a Server

    Dear SAGE I am writing to bring to your attention an issue that we have encountered after updating our Sage Payroll software to Version 2024 Update 2 on our server. As an IT expert overseeing the technical aspects of our software infrastructure, I believe…
  • Know more. Grow more - Stay in the know with Sage HR Advice

    We're a safe pair of hands when it comes to HR. Get the latest HR advice that's up-to-date and trustworthy. Our online, friendly portal is free to use - from HR management, employment law, to Health & Safety legislation, we've got you covered. Find out…
  • Know more. Grow more. - Support is just a click away

    Introducing our new help feature. Award winning support at your fingertips, wherever you are. Find the answers you need, fast. With Sage, you don't need to go far to get the help you need. Get relevant, tailored, in-product support instantly in just…
  • How to remembering a filter when logging back to Sage 50Cloud Account

    Hi, I use Sage 50Cloud Account, I would like to know if there is any way to remember a filter in Sage when logging off and on in Sage please? Here is an example; In my Sales Orders Tab, I filtered them to show me the orders only as I didn't need…
  • Error 'The archive VAT return was created after reconciliation' or the VAT Detailed report is incorrect - UK only

    hi RE: Sage 50c Accounts. once the VAT returns is completed and you click on one of the boxes and look for a detailed report on say T9 - nothing is there. I keep on following the article in the link below - but does any one know if there is a permanent…
  • Discover the secret to painless payroll this National Payroll Week

    Join our webinar on Friday 8 September at 10am , packed with top tips and celebrate payroll professionals. Find out more and book now >
  • Just released: A new way to schedule support appointments for Sage 500

    Keeping in line with our Sage value Simplify, we’re making it easier for Sage 500 customers to book your appointments by using Microsoft Bookings. Switching our scheduling tool over to Microsoft Bookings will streamline the way you make appointments…
  • Migration from Sage 50cloud Pastel

    Hello, Is it possible to migrate Sage 50cloud Pastel Partner file to Sage 200 Evolution. If yes, please what is the procedure. Thanks
  • Image Backup Restore Error

    Good evening, We have Pastel Partner 18 on a local server, on Monday morning we logged in and some data was missing, our IT department tried to restore the "image backup" from Friday but the companies give a "rebuild error" on trying to open them, can…
  • Entering of Opening Balances

    Hello House, Please what is the procedure to enter opening balances for the followings after creating a new company in Sage 200 Evolution. General Ledger Accounts Inventories Customers Suppliers Bank Accounts Any assistance will be…
  • Completed Purchase Order

    Is there any way to uncomplete a completed PO? Or find the invoice of the completed PO? Thanks
  • Sage 200 Evolution User Guide

    Hello, Please i need Sage 200 Evolution User Guide Thanks
  • General ledger account

    Good Day Its Nomsa from J Bergmann Holdings Pty Ltd. 1. How can we delete general ledger that was created as bank control account? 2. can one username have more than one recurring batch?
  • Support Newsflash July 2023

    Click here to view the July 2023 newsflash. What if I did not receive my newsflash via email? Click here to submit your details to Sage Customer Support, and we will add your to our list! Be sure to update your communication preferences with…
  • Support Newsflash July 2023

    Click here to view the July 2023 newsflash. What if I did not receive my newsflash via email? Click here to submit your details to Sage Customer Support, and we will add your to our list! Be sure to update your communication preferences with Sage…
  • Favorites duplicating

    We support a company who have been having an issue within Sage where they are all seeing each others saved favorites which is causing 5/6 duplicates of each one. This seems to be an issue with the way Sage is saving them in the same Sage.ini file instead…
  • Can't get my accountants Email to work

    Hi, I've tried adding my accountant to my users, but I keep getting an error message that the email is invalid. I don't understand, as I use that email to correspond with the accountant regularly. Yes, it's typed correctly. It's an active email with Cogeco…
  • Sage 50 Payroll - July Bulletin - Out now!

    The July edition of the Support Bulletin is now available. This month you can read about: The latest update Sick Pay Running multiple reports IR Secure mailbox Holiday Pay and much more Open the July bulletin now >