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  • Need Help Urgently regarding Pastel Payroll

    I am busy processing salaries. Pastel Payroll closed itself and from there I can not continue to process salaries. All our employee salaries need to be paid tomorrow. All tabs on my program are grayed out including Backup Company, Edit Employees,…

  • changement de la date de dernière transaction

    Bonjour, Je veux changer la date de la dernière transaction du 21-04-23 au 20-04-23 pour changer la date de fin d'Exercice au 20-04-23. Merci de m'aider

  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?

  • Gratuitous Payments

    If an organization is eliminating a position and the employer offers a one-time gratuitous payment for 2 months salary do you use the bonus method for calculating source deductions (EI, CPP & Tax) or just calculate based on what the deductions would be…

  • Customer Support bulletins

    Did you know you can keep up to date with the latest news about your Sage product with the monthly Customer Support bulletins? They include useful information such as legislation changes, software updates and new features, to help you get the most from…

  • Renouvellement de l'option de paie et mises-à-jour.

    Tout d'abord, je tiens à mentionner que je suis présentement étudiant en comptabilité et que ma question a pour objet principal de compléter un travail de session collégial. Questions toute simples: 1- Lors de l'achat du logiciel Sage 50 Pro ou Supérieure…

  • Sage University - Access free learning

    Sage University has 100's of free courses available across all Sage products to help you unlock your software's full potential. Follow our simple courses that cover a variety of different payroll topics and achieve the best of your software! Find out…

  • Clear your financial year end balances

    The tax year runs from 1 January to 31 December, however your company's financial year may not coincide with these dates. This optional year end task involves you clearing any payment and deduction balances that you don't want in your new financial…

  • Switching to Sage - how to enter historical vacation pay.

    Hi there! It is our year-end and I am switching from manual bookkeeping to Sage. We have residual 2020 vacation pay owed to employees. I have created employee records, but need to enter the historical amounts of vacation owed to each employee. I thought…

  • Phone allowance benefit

    I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…

  • New installation of pastel

    Good day Sage, I need to do a new installation of the following Software on our new Server 2019 Windows STD. I need to know where I must start the prerequisites for the Server and the Pastel software and what I need to install first, second ext. I also…

  • A new fresh look for Sage 50cloud Payroll

    As we continue to develop Sage 50cloud Payroll software, we're constantly evolving the experience based on your feedback. We're delighted to share some exciting changes with you. To give you an even better experience, we're giving it a modern, fresh…

  • National holiday entitlement

    A number of our part time employees work some Bank Holidays. If my settings has 'include Bank Holiday entitlement' ticked, will it affect their entitlement?

  • I hope I'm posting this in the right place. I've just had an email about the payroll year end update being mandatory from Monday. Does this mean I won't be able to get in my program without installing it? Why do they keep making them mandatory

    I hope I'm posting this in the right place. I've just had an email about the payroll year end update being mandatory from Monday. Does this mean I won't be able to get in my program without installing it? Why do they keep making them mandatory?
  • Sage 50 CA 2018.3 and Payroll Tax Changes for July 1, 2018

    Sage 50 CA 2018.3 and Payroll Tax Changes for July 1, 2018

    Are you a Sage 50 CA user with payroll in Ontario? IMPORTANT NOTE: The recently elected Ontario government has decided to roll back the tax changes planned for July 1st in Ontario. Our Tax Table update was already created and it was too late for us…

  • Payroll cheques

    When I go to create a paycheque in Sage 50c, Sage does not seem to automatically calculate CPP, EI or taxes until I actually click on the box where it should calculate it. Is that normal?

  • CPP deductions

    Does sage 50 automatically remove the CPP basic exemption?

  • Electronic filing of T4 summary

    This is my first time using sage to file T4's electronically. I went through all the steps and an XML document was created, however as far as I can tell there was no T4 Summary created. Is this correct? My issue is, I did not have my remittances set up…

  • using sage 50 premium 2018 version. in Ontario..I thought sage would automatically stop WSIB deductions when employee hits max earnings

    I have 3 employees who reached max earnings in Aug. But when I look at my ledgers for WSIB payables, for Sept the deduction is still coming out.I though simply used to automatically stop the deductions when employee hits max earnings ( like CPP and EI…

  • does sage 50 premium 2018 automatically stop taking WSIB deductions when employee hits max earnings 59,300?

    We are in Ontario and max earnings for ontario is 59,300.00. I have 3 employees that have hit max earnings as of Aug and when I did Sept reports they still have WSIB taken out . How do I stop this so I don't have to make an adjusting entry each month…
  • SSA Announces 2018 Social Security Wage Base Increase

    SSA Announces 2018 Social Security Wage Base Increase

    The Social Security Administration (SSA) recently announced that the 2018 Social Security wage base is increasing to $128,400 in 2018, from $127,200 in 2017. The Social Security tax rate will remain at 6.2% for both the employee and employer portions…

  • Personnaliser les informations des bordereaux de paye

    Bonjour, Est-ce que quelqu'un sait si on peut personnaliser les informations qui apparaissent sur les bordereaux de paye afin que les informations pertinentes aux vacances et journées de maladie n'y apparaissent pas ?
  • Got year-end questions, but no time to wait? Schedule an appointment with a Sage support analyst!

    Got year-end questions, but no time to wait? Schedule an appointment with a Sage support analyst!

    Did you know if you’re a Sage 100 customer with a Sage Business Care Platinum Plan, you don’t have to wait on hold to have your support questions answered? You have the option to schedule a time for us to call you back! This option is available year…

  • Deleting vs. Voiding Payroll Checks... What's the diff?

    Many users who implement Payroll, find that corrections must be made from time to time. Whether it's due to a late time card, a garnishment that did process, or simply a lost check. This is when the distinction between Deleting and Voiding must be explored…

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