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  • Welcome to Webinar Wednesday!

    It's not too late to sign up for our free Management Reports webinar at 2pm today.

    Sign up for this 30 minute session where we run through how the Trial Balance, Profit & Loss and Balance Sheet reports calculate. This session follows on from the Chart…

  • Need help? Here's our top 5 tips for the 2021 update & year-end season

    Updates are in the air and coming to a Sage product near you.

    It's a tough job to keep data secure and software packages compliant and online. To keep fires Fire manageable, here are some pro tips for approaching year-end and your software updates.

    TIP…

  • November Support Bulletin - out now!

    The November edition of your clients' Sage Accounts Support Bulletin is now available. Topics include:

    • Latest version and new features
    • Free weekly webinars
    • Year end
    • Adding a festive message to your invoices
    • UK Autumn Budget summary
    • How to get more…
  • November Support Bulletin - out now!

    The November edition of your Sage Accounts Support Bulletin is now available. Topics include:

    • Latest version and new features
    • Free weekly webinars
    • Year end
    • Adding a festive message to your invoices
    • UK Autumn Budget summary
    • How to get more from your …
  • PCC error “[LNA][PSQL][SQL Engine][Data Record Manager]No such table or object.”

    Hi Guys,

    I am I have a client using pastel19 and I am trying to view their data in PCC but for some reason, there are no tables. If I open Pastel directly, there are customers, products invoices, etc. How can I resolve this to be able to view and query…

  • Customer Support bulletins

    Did you know you can keep up to date with the latest news about your Sage product with the monthly Customer Support bulletins?

    They include useful information such as legislation changes, software updates and new features, to help you get the most from…

  • How can I get support without calling the help desk?

    Good Day community,

    Did you know that we have other options besides telephonic support?

    You can send an email to [email protected]

    You can chat to a support consultant from within your Sage 50cloud Pastel Accounting program click here to learn how…

  • Business Legislation Hub

    Visit our Business Legislation Hub to find out about recent and upcoming changes that may impact your business, from EU VAT e-commerce package to Health & social care levy and much more.

    Find out more >

  • Top 10 trending topics - October 2021

    Good Day community,

    Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function?

    Click Here to view out interactive info graphic with step by step KnowledgeBase Articles and YouTube…

  • Have you heard about Webinar Wednesday? - Free sessions - Booking now!

    Our weekly webinars help you to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. Upcoming topics include:

    • Using customised…
  • Sage Business Cloud Accounting Down again!

    Once again Sage is down and it is impacting our businesses.
    I want a refund of the fees that I have already paid as the service I have paid for has certainly not been delivered again.

    Every time the Sage systems go down and I am unable to do my work, it…

  • How do you get real support?

    I'm not sure how this company operates but it seems impossible to get actual support. If you call in, you stay on a queue forever. I was directed here for support. Their system dies during month end so perhaps they should offer a subscription for a partially…

  • how to get additional cost value from tables for each inventory items bifurcate cost.

    Please tell me table name to get this landed cost values bifurcate to each items.

    thanks.

  • Change Sage ID email, update Sysadmin email

    I have a new email address so I would like to update my sage ID email.  I would also like to update the email associated with the sysadmin on multiple files.   I have seen posts where people have said the only way to change the sysadmin email is to send…

  • Free Live Webinars Booking Now!

    Our weekly webinars help you and your clients to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. Upcoming topics include:

  • Free Live Webinars Booking Now!

    Our weekly webinars help you to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. Upcoming topics include:

    • Personliase your…
  • Sage Accounts Support Bulletin - October edition out now

    The latest edition of the Sage Accounts Support Bulletin is now available. Topics include:

    • New, improved Help Centre
    • What happens when you run year end?
    • Free live Webinars - booking now
    • How to add or remove columns from list views

    Why not grab a coffee…

  • Sage Accounts Support Bulletin - October edition out now

    The latest edition of the Sage Accounts Support Bulletin is now available. Topics include:

    • New, improved Help Centre
    • What happens when you run year end?
    • Free live Webinars - booking now
    • How to add or remove columns from list views

    Why not grab a coffee…

  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • Free - live - 50cloud Accounts webinars

    Our weekly webinars help you to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. In addition to watching the live demonstrations…

  • Busy season is coming - get to know your support options

    As year-end approaches, now is a good time to get familiar with the various support options that are available to you. Some options are even available 24/7.

    Plan ahead as the last week of the year and the first week of January tend to be the busiest times…

  • Sage Estimating: Phone and chat temporarily closed on October 6, 2021 for company-wide meeting

    Please note, the Sage support phone and chat resources will be temporarily closed on Wednesday October 6th from approximately 3:45 pm to 5:00 pm ET for a company-wide meeting. But help is still available! If you need assistance during that time, please…

  • Sage 300 CRE: Phone and chat temporarily closed on October 6, 2021 for company-wide meeting

    Please note, the Sage support phone and chat resources will be temporarily closed on Wednesday October 6th from approximately 3:45 pm to 5:00 pm ET for a company-wide meeting. But help is still available! If you need assistance during that time, please…

  • Supplier Invoices

    Good day 

    When printing a invoice the company logo does not appear on the invoice but on the preview it do show. Please assist