Browse By Tags

  • Reset Account to original

    I have recently started using SageOne and so far I have entered my invoices, receipts and bank transactions. I have not allocated or reconciled anything. How do I go about to revert back to reset my account so that none of the transactions appear and…
  • Accounting down for anyone else? We are sorry to have to tell you this, but you have just experienced an error...

    Started at 09h30 this AM. Can't access the dashboard or any other menu items. Can't navigate to create / edit invoices from Favourites. It's not even month end though.....
  • FYI Sage development team - you have made a server-wide BOOBOO

    Support, please escalate this to your development team: At around 15h00 today (27/01/2022) someone pushed a button and activated multi-currency features for everyone, or removed the incorrect restrictions in the back end. This means that many / all…
  • Supplier Invoices

    Good day When printing a invoice the company logo does not appear on the invoice but on the preview it do show. Please assist
  • ERROR 522

    Well Sage what now. First the Time sheets that could not import and now Error 522. Please can we get feedback on when we will be back up and running.
  • Time Tracking

    Good day We are unable to import our monthly time sheets and Your Call center is no help. Please assist
  • Unable to edit client info due to a lockdown date that was set?

    What do we do where clients invoicing details have changed, you edit the details but when trying to save the details the error message " A Lockdown Date has been set. No transactions can be processed or edited with a date up to and including 29/02/2020…
  • Download/Install Error - Accounting Custom Layout Designer for Windows

    I have been trying to Install Accounting Custom Layout Designer for Windows for the past month to adjust our invoicing templates but having absolutely no luck, even after a long email thread with support agent as well as a lengthy online live chat with…
  • Feedback

    Has anyone received any feedback as to why Sage is offline? Its now been down for well over an hour.
  • REFUND YOUR CLIENTS FOR YOUR ISSUE

    DEAR SAGE YOUR SERVICES THE PAST MONTH IS GETTING WORSE THAN WORST....... HOW WILL YOU FEEL IF WE DON'T PAY YOU? YOU WILL NOT FEEL IT AS YOU ARE A MILLION DOLLAR COMPANY...... GET YOUR ACT TOGETHER.....
  • Sage 20 Jan 2021 PATHETIC SERVICE actually NO SERVICE

    We have our trust and our business dependent on SAGE Now we can not function...... IS this South Africa and it's inefficiency rearing its head our just plain incompetence??? Please update us regarding when we can expect 100% service .....and what…
  • EMAILS NO LONGER FUNCTIONING FROM WITHIN SAGE

    Clearly this issue has not been resolved but has in fact gotten worse WHAT IS THE CURRENT STATUS FROM THE TECHNICAL TEAM PLEASE?
  • Customer Receipt Amount on Customer Statement

    Good day I am trying to edit my customer statement so that the amount the the client paid or my company received shows as one amount on the customer statement. At the moment it allocates/matches to the invoices (see below). Is it possible to have for…
  • Consultancy

    Please advice for a reputable consultant company in Zambia for sage installing and trainings ASAP.
  • URGENT: Admin Replacement

    I urgently require assistance with the following: How do I add a user as admin on SAGE One Accounting as: 1: the current admin 2: another user of the software Regards
  • Closing of Company

    Hi one of my companies on my Profile does not trade anymore, is there a way to close/delete the company on sage?