Sage 50 Canada

Please advise how I can tell if the payroll has the updated Tax calculations?

We have been using SAGE 50 for many years at my company, and we updated to cloud about 3-4 years ago. On my work laptop I have Sage 50 2021 throught Sage 50 2024 (4 versions) installed. I have just been updating with the suggested updates every year…

We have recently updated all workstations in a multi-user scenario to 2024.1 We're finding that upon closing SAGE we're often seeing the error "An error has occurred. To protect your business data Sage 50 will shut down immediately." This does not shut…

Trying to update sage 50 2023 to sage 2024 and the overall progress bar has been sitting at 46/118 for over 20 minutes - I've already stopped it once and tried to update it a second time and I have the same issue Anyone have any suggestions? Thanks…

I downloaded the latest update (2024) but I get the message "Bad KEY File" when I go to open the company. Then when I click Ok to move past that point it says to reinstall but it keeps happening when I tried to reinstall. Please help!

I was doing an update after year end on one of the companies and for some reason my anti virus blocked it 1/2 way thru and its telling me to re install but I did the update from the software and it wont let me access the software.

I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…

We recently switched to SAGE 50 Canada - shared, so everyone has remote data access. There was an update to 2024.1 that the main user installed. Then, as a remote user, I was unable to open the company, as my version was still 2023. How should an update…

Where can I download Sage 50 Canada Accounting SDK - Download for version 2024.1. I have this link ca-kb.sage.com/.../viewsolution.jsp where they used to post SDKs but the last SDK I see here is of version 2024.0.

When i try to activate it is asking for key code, when i go into sage it says my key code is not registered? Not sure how to proceed?

I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…

We have downsized our company to a couple of employees - 2 to 4 only. Premium edition has so much cost and features for so few people. Since 2024 version needs a new way to purchase - is there a way to move to subscription using the data we have but for…

Can anyone confirm that the new Sage 50 Canada 2024.0 Upgrade (Premium version with payroll) has the updated CPP/EI/TAX rates for Jan 1/24 ? Upgrade notice said there wouldn't be another release this year so I'm assuming this new 2024.0 has the new…

Last night I Updated my Sage 50 to 2024 , and no longer have cloud access for me or my second user ? how do I regain cloud access with the new version ?

Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

Hi all, Up until a couple of weeks ago remote access was working fine - we have our company file that was created on our work desktop, meanwhile for convenience I was accessing the company remotely through my laptop. Suddenly it stopped working on…

I am having a problem trying to upgrade Sage 50 CDN. I already have Sage 50 CDN Install. With this latest update 2023.2 when the upgrade runs it attempts to locate the install directory as "C:/Program Files (x86)/Sage 50" but Sage 50 installations install…

I downloaded the Sage 50 Accountant 2023 product update but now whenever I try to open any of my Sage company data files I get a message saying "cannot open, file type is Sage Quantum". I have never had this issue with any past version updates, plus I…

where do I find the product update?

I run three computers with sage. The update is not going to to the third one for some reason. Someone had posted a link but unfortunately there is a virus within it. Can someone send a new link that is not corrupted. Or does anyone know a different…

Hi. I had a Hard Drive Crash, Replaced and Reinstalled Everything. I had the Sage Premium 2019 installer and codes - no problem. My Sage had been upgraded to 2019.4 at some point. I cannot find the upgrade v4 installer and Sage does not allow the…

I received an email advising to "unsync" my files from the cloud in order to update to 2023.2. When is this update scheduled to be released. Regards, Dianne

Hello! We're running 2018.4 on a few computers in our small non-profit accounting office. Long story short, we needed to do a new installation on a computer, and only have installers up to 2018.3. Now the computer with the new installation isn't able…

Ever since updating to Sage 2023.1 I'm getting the following warning in our server logs that runs connection manager. RSA public key file not found: D:\Admin\WinSim80\xxx\xxx Inc.SAJ\\public_key.pem. Some authentication plugins will not work.For more…

I am trying to to the 2023 update and in the middle of the transfer (2022 to 2023), it says that Sage can not open the file. The transfert stops at the 17/44 (ouverture de la connexion du fichier d'entreprise) and I can not do anything at this point.…