• Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Searching for update 2018.1 for Sage 50 CA

    Hi, I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
  • Sage 50 Accounting has stopped working

    I upgraded to the 2018 Sage 50 accountants edition in October 2017 and the program was working fine. In January of 2018 I was prompted to do a regular update. Since then I have not been able to access the program and get the following message: Sage…
  • auto download of 2018.0

    I got the initial message that starting Sept 25th the 2018.0 would be available and we'd get a prompt when closing Sage. It's now Oct 13th and I have yet to have the update downloaded as the message has never shown up yet that there is a new version available…