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  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…

  • Update 2014.2 to 2014.3

    I am running Sage 50 CA Premium Accounting on two workstations. A couple of days ago I was prompted to update to 2014.3 when using one workstation, and following the on-screen instructions, the program and database were updated. I expected to get the…

  • 2019 versions

    I have a client who purchased the 2019.0 desktop version on CD as they just want to own the license outright. My Accountant edition has now updated to 2019.1 but client is being told they cannot update their copy at all without a subscription and so now…

*Community Hub is the new name for Sage City