• Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • can't update Sage 2020 to 2020.1 Canadian

    Hello Sagians, so I tried to update client Sage 2020 o 2020.1 before Christmas, the update ran through OK so it seems until you open up Sage error message "Sage 50 was not installed completely. Please try reinstalling the program." I tried update…
  • What to do with 2020 upgrade

    I am so confused as to what I have done and what to do next. I downloaded an update today (Jan 9th). But I got the cannot open company error. I tried method 1 and 2 to fix it. But I still get the same error. I don't think the file ever converted. …