• Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Can Sage 50 Pro with Payroll be installed on the same computer that currently runs Sage 50 Premium with Payroll?

    I have Sage 50 Premium with payroll for 2 users and find it cumbersome that the company file needs to be stored on a different computer - we always have to watch and remember not to restart this computer when someone is working in Sage otherwise that…