Sage 50 Canada

I am trying to to the 2023 update and in the middle of the transfer (2022 to 2023), it says that Sage can not open the file. The transfert stops at the 17/44 (ouverture de la connexion du fichier d'entreprise) and I can not do anything at this point.…

Purchased Sage 50 - 2021 and, over time, it auto-updated from 2021.0 to a higher version of 2021 Had to reinstall the software and now I can't open the company file because it is saved in a higher version of 2021; whereas the install reverted to 2021…

Just want to verify what my EI Factor should be showing now that I have completed the 2023.1 update; 1.63 or 1.58?? Under the settings for Employer tax expenses: Also, what should the EI Rate be on the Employee Card?

We are in the middle of a (very painful) update from 2023.0 to 2023.1, and all of our companies that are on Remote Data Access are having issues with the file not actually saving to 2023.1 properly. Person A will log in, and then person B can't log…

I keep getting this message when trying to do the installation of the newest 2023.0 version. I am up to date with all of my updates. I have release 2022.3 right now. "The installation of Microsoft Visual C + + 2012 Update 4 Redistributable Package…

I updated to 2023 version on the weekend. Now I cannot open my companies. The message box says it is read only. How do I correct this?

Hi I have updated to version 2023, but when I go to look up invoices or statements from previous versions I get a No Data Found error. I have lost all my previous invoices etc going back years. Has anyone else had this issue? Any way to find my lost…

I have gone through the update process which was necessary to allow me to complete payroll. I am still in the 2022 version and when I check to see if there are any updates waiting it tells me my version is up to date. What do I need to do?

Can anyone send me the link to the 2023 version as my home computer didn't update. Thanks

With the help of Sage Tech help, I upgraded to the 2023 version on Friday...now on Monday I tried to open Sage and it says "Cannot open company file C:\Simply Data\blablabla...This data has been updated to a new file format and is not compatible with…

Greetings, I've been using Sage for a couple of years but am now unable to activate the 2022.3 update with my Accunt ID, which isn't recognized. Sage support is AWOL (can't get through to any of their support numbers and they didn't call me back), and…

What version of connection manager is needed for Sage 50 2023.0?

Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…

This will be a little rant followed by genuine questions. My rant is the difficulty in assessing if the 2022 version is available. I've bookmarked the following page is my "check for Sage updates" go to: https://support.na.sage.com/selfservice/microsites…

I share a Sage 50 file with my client. He has a 2021 off the shelf version with no payroll so he does not receive any payroll updates. I have the accountant's version so my copy of 2021 has been upgrade to 2021.3 so I can do the 2022 payrolls. When I…

To make a long story short, I have a client who for years has been operating with Sage 50 Premium as set up under their old bookkeeper. The program is so much more than they need and given the cost difference between Premium and Pro every single year…

Having problems installing both Sage 50 2020 (.1.2) and 2021. The Sage install was okay right up to when I went to activate. When I entered Codes nothing happen, I lost everything including the Sage Icon on the desktop. I went to uninstall and it…

I have sage installed on 2 computers as we use the files in multiuser mode. My colleague updated the data files but now I can not access them without updating as well. I have downloaded the update but it will not update. I get the following error. Do…

I have downloaded and installed this new version but when I enter the serial number and account ID it returns the following: "Sage 50 cannot find a Key Code registered under the given product Serial Number and Account ID. " I have the product key…

Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…

hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?

Hi, I cannot access my software because the connection manager is no longer on my computer. I have searched my apps and sage is there but no connection manager. Possibly after latest windows 10 updates over the weekend. Anyone have any solutions?…

I received notification to download and install the 2021.0 product update. I downloaded the update. When exiting Sage it asks the "Install Now" or "Remind Me Later" questions. My problem is that I click Install Now and nothing happens. It asks if…

I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…

Hi there: I am having difficulty opening one of the journals (Purchases) in my 2009 Simply Accounting Pro software. I am tempted to reload the program from the original disk. Any suggestions?