Sage Accounting

I have reviewed a sales dump and noticed that the Sales invoice numbers are not sequential , ie skip a number and at times even more. What could be the reason, is this normal. How would i go about checking the intergrity of the sales and stock moveme…

What do we do where clients invoicing details have changed, you edit the details but when trying to save the details the error message " A Lockdown Date has been set. No transactions can be processed or edited with a date up to and including 29/02/2020…

I have been trying to Install Accounting Custom Layout Designer for Windows for the past month to adjust our invoicing templates but having absolutely no luck, even after a long email thread with support agent as well as a lengthy online live chat with…

What is the procedure to use bank account to settle office expense in journal entry transaction. Kindly assist in this regard. Thanks.

Has anyone received any feedback as to why Sage is offline? Its now been down for well over an hour.

Good day, I am struggling to adjust the average cost of a service item to zero. It wont allow adjustment on the usual item adjustment screen - assuming because it is a service item, and not a physical item. Please assist asap?

Some of the functions doesn't load completely. I cant access my customers. Please help...

I have done some bad debt write offs on customers but have noticed the vat calculation on the vat report is using 7.66% instead of 15% does anyone know why this is?

To: Sage Directors I have e-mailed your company secretary requesting confirmation that Sage is compliant with the POPI Act and that Sage provide me with the necessary documentation confirming such compliance. Unfortunately (I am not really surprised…

Is anyone else getting multiple errors when trying to capture on Sage today? "We are sorry to have to tell you this, but you have just experienced an error." "Access denied" And extremely slow to load. Are we in for anther round of downtime…

DEAR SAGE YOUR SERVICES THE PAST MONTH IS GETTING WORSE THAN WORST....... HOW WILL YOU FEEL IF WE DON'T PAY YOU? YOU WILL NOT FEEL IT AS YOU ARE A MILLION DOLLAR COMPANY...... GET YOUR ACT TOGETHER.....

I have sent this mail on Friday to Katherine. We have an online store linked to Sage Cloud Accounting but the sales on the online store is not updating the quotes on Sage Accounting. The last update store ref is 2380. We are this morning on Store ref…

We really need a real explanation as to the problem here and a time frame from senior management as to when this service will be 100% functional again. Someone needs to be held accountable to the constant let downs and break down of service. We need…

SageOne still cant process any invoices. How must we process invoices and control stock. How must a business function?

Good day guys! Hope you can help!! How can I fix the line items of an invoice or quotation that is running over the footer, instead of going to the next page before it messes the footer up? The line items run through the footer and then does…

Can you please provide some indication of when this issue can be resolved? The timing of your so called improvement could not have been worse. We just got things implemented on sage as we changed cloud services. According to people sage are more trust…

I would like to know how many people have realistically had access to the system as well as what various businesses are considering the way forward due to Sage being almost completely inactive and unhelpful over the past 9 days? The following are a set…

Oh my gosh Sage, I am sure that you lost your top IT employee and now you left with this.... Customers complaining non stop, and no end in sight to getting things right??? How do i get my data off this pathetic excuse for a accounting solution so…

The fact that its been 4 days is unacceptable! Give us adequate feedback please. 4 Days not being able to do my work is costing me money and we need answers to know when the system will be operational. No Quotes, No invoices and No statements..…

We have our trust and our business dependent on SAGE Now we can not function...... IS this South Africa and it's inefficiency rearing its head our just plain incompetence??? Please update us regarding when we can expect 100% service .....and what…

Still can not login, what is up Sage Support. It is VAT period!!!

We have yet to receive an update and hours has passed. Once again SAGE shows to their clients that they are incompetent. :(

When is this going to be resolved for South African clients! This is really becoming g a bit ridiculous Every day is the same; start Sage, wait, navigate to time sheets, wait, navigate elsewhere, wait. I feel like I'm working on 1994 technologies

Hi Specialist i need some advice on this 1.Balance sheet report : i realized that there is wrong transaction in the Opening Balance Items for the month of July & August The opening balance is merely wrongly posting. If i want to do the adjustment…

Anybody struggling to refresh bank statements? When I refresh nothing happens.