Sage Accounting

Started at 09h30 this AM. Can't access the dashboard or any other menu items. Can't navigate to create / edit invoices from Favourites. It's not even month end though.....

We need urgent response from SBCA support / development team please. For the past week, we are experiencing numerous issues on all companies listed on our profile: 1. All Trial Balances are out of balance. 2. Future dated system generated journals…

Support, please escalate this to your development team: At around 15h00 today (27/01/2022) someone pushed a button and activated multi-currency features for everyone, or removed the incorrect restrictions in the back end. This means that many / all…

Our auditor contacted me to ask why we over paid SARS I then figured out that the VAT Report shows we generated more sales (invoices) than the Trial Balance, with quite a significant amount, how is this possible? So it seems like we made excessive…

Is Sage seriously down again? I can't even reach the home page to log in: This site can’t be reached www.accounting.sageone.co.za took too long to respond. What is happening? It's the 7th of the month and we are all trying desperately to run our…

Well Sage what now. First the Time sheets that could not import and now Error 522. Please can we get feedback on when we will be back up and running.

Good day We are unable to import our monthly time sheets and Your Call center is no help. Please assist

Today's problem is that any Supplier Purchase Orders we send are not sending. Is there a problem? When will it be fixed?

I have been trying to Install Accounting Custom Layout Designer for Windows for the past month to adjust our invoicing templates but having absolutely no luck, even after a long email thread with support agent as well as a lengthy online live chat with…

Has anyone received any feedback as to why Sage is offline? Its now been down for well over an hour.

Is anyone else getting multiple errors when trying to capture on Sage today? "We are sorry to have to tell you this, but you have just experienced an error." "Access denied" And extremely slow to load. Are we in for anther round of downtime…

DEAR SAGE YOUR SERVICES THE PAST MONTH IS GETTING WORSE THAN WORST....... HOW WILL YOU FEEL IF WE DON'T PAY YOU? YOU WILL NOT FEEL IT AS YOU ARE A MILLION DOLLAR COMPANY...... GET YOUR ACT TOGETHER.....

We really need a real explanation as to the problem here and a time frame from senior management as to when this service will be 100% functional again. Someone needs to be held accountable to the constant let downs and break down of service. We need…

SageOne still cant process any invoices. How must we process invoices and control stock. How must a business function?

Oh my gosh Sage, I am sure that you lost your top IT employee and now you left with this.... Customers complaining non stop, and no end in sight to getting things right??? How do i get my data off this pathetic excuse for a accounting solution so…

We have yet to receive an update and hours has passed. Once again SAGE shows to their clients that they are incompetent. :(

We have been unable to generate customer tax invoices via the "Add tax invoice" function for 2 days now. When entering the customer name, or selecting from the list, the customer lookup in the background gets stuck and never resolves to bring the info…

Was having report issues - now CANNOT LOGIN? Getting: We are sorry to have to tell you this, but you have just experienced an error. I have eMailed [email protected], BUT DON'T EXPECT A RESPONSE BEFORE AT LEAST 2 to 3 WEEKS???…