• How do you get real support?

    I'm not sure how this company operates but it seems impossible to get actual support. If you call in, you stay on a queue forever. I was directed here for support. Their system dies during month end so perhaps they should offer a subscription for a partially…
  • Vat Report Sales does not correspond with Trail balance Sales

    Our auditor contacted me to ask why we over paid SARS I then figured out that the VAT Report shows we generated more sales (invoices) than the Trial Balance, with quite a significant amount, how is this possible? So it seems like we made excessive…
  • Time Tracking

    Good day We are unable to import our monthly time sheets and Your Call center is no help. Please assist
  • Download/Install Error - Accounting Custom Layout Designer for Windows

    I have been trying to Install Accounting Custom Layout Designer for Windows for the past month to adjust our invoicing templates but having absolutely no luck, even after a long email thread with support agent as well as a lengthy online live chat with…
  • Website problems

    Some of the functions doesn't load completely. I cant access my customers. Please help...