Sage 50cloud Pastel

Hi I am trying to login to Sage 50c Pastel Partner (V19.2.3) but it is telling me that version running on the server is out of date, i must update and yet i am using the latest version and i am able to access it without issues on my local machine …

Good day, I have a problem that I can't resolve. I have a customer that is up to date with all the payments. But when I view the open item history report, it show that there are a few unpaid invoices. When I investigate this by Match Open Item, there…

Good day I have install Sage 50c Pastel Partner and now I'm want to do the registering. When I enter the Educational Registration Code as per instruction in the book, it tells me I have entered the code wrong. I have retype the code more the ones but…

Sage 50c 19.2.3 When a invoice is created using the "Make one for All" option the Sales Code is not updated from the customer master. The invoices can then not be printed if Force Sales code is selected in Setup Customer Documents. Is there a work…

Good day, Maybe someone has some experience with this and can assist. I see that whenever I run certain reports I cannot email them, the option to do so is greyed out. One example of such is customer statements - in order to forward a customer's…

Hello all, I'm new on this Support Group. My name is Santos and I'm from Beira, Mozambique. We are using Sage 50c Pastel Xpress V19. Pervasive Version 10 (32-bit), Multi-user platform. I would like to know how I can Import accounting data…

Hi there, I don't think this question has been answered as I've searched these forums quite a bit. My apologies if it has been. In short - we invoice products in terms of KG's loaded, but the price gets agreed per ton. R2875/t as agreed -> R2.875…

Hi We were having an error on a company pastel file in version 18.2, Error Code 5 - Invalid procedure or call argument) We then loaded the new Sage 50c(Ver19.2) and tried to open the company in the new version. We now get the following error in Ver…

I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…

Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals, for example weekly, monthly and so on. How to setup and use scheduled invoicing video

Good day, Please assist, how can I fix this error? When I try to add my payments from bank manager to the cash book this keeps happening.. I could do my receipts just fine? This is the Pervasive Program I have running currently. Please…

Hi Team We are on SAGE 50c Pastel Partner, and doing our supplier payments form a Standard Bank business on line banking. We pay on an average, a total of 200 suppliers on a monthly basis, a process we have been doing manually. We would like to…

HI, I currently have a client that sends all his bills/Invoice and statements via email to more than 500 customers. The problem is that Pastel Partner v18 places all 500 emails in to the outbox or outlook which immediately starts sening them. This in…

Good Day, Could anyone possibly assist with the following: On the remittance if you open it on Sage 50c, it is an interactive report - thus you can click on the supplier invoices & it will open them. (supplier invoices in blue, payments in black…

Hello, I am looking for a solution on how to keep track of demo stock items. This would be stock items that we use for demonstration purposes and if need be in an emergency we would sell these items to customers. I was thinking of creating new…

Good Day, Could someone please assist me with Payroll Journals. I would like to know how to process them in the payroll journal. The salaries & advance payments pull through on my cash book & I allocate them to each individuals sub GL Code under…

Good day. Please advice on the following error when opening Pastel Sage 50c. Run-time error 401: can't show non-modal form when modal form is displayed. And when I click OK, the following error pops up, Pervasive Error Code 94 while accessing P:\Custom…

Good day Would anyone be able to tell me why our stores aren't able to run a Transfer Report? When trying to run this report, the application just freezes, and we have to kill it out on task manager. Everything else works fine though. Thank you…

Very unique question but I would like to know if it's possible to rename the word "customer" to "patient " for example where it says Customer Invoice. I am implementing Sage express for a doctor's surgery and customer doesnt sound appropriate for him…

For some reason, when processing my roll-over/year end, it has rolled over into my current year, despite me having creating a new company for the new year. Any one that can help me get my previous year back to where it belongs and try this roll over…

We recently got a new computer that I have loaded Pastel Accounting Version 18 on , we are on Pervasive 10 client server 64 bit. I can't open Pastel it comes up with an error 53 I have tried repairing the pervasive as well as downloading it again still…

Hi all Could someone possibly tell me how I can fix an Open Item Out Of Balance issue on our main company DB? Your assistance will be greatly appreciated. Regards Shaun O

Due to technical issues with our telephone lines after the move of our Johannesburg office, some customers are struggling to connect with us. We are working to resolving the issue. Until we are completely back online, we would like to share some available…

Hi Does anyone know how to send an email letter to all your clients on Pastel Partner I want to send them all a letter detailing when we will be closing for our anual shut down but I have tried doing it and have had not much luck the support line…