• Sage 50 Cloud Pastel Partner Rest API

    Hi there, I have a client using Sage 50 Cloud Pastel Partner in South Africa (South Africa Version). My client is looking to build an integration to programmatically write expenses into Sage. Looking at the API references ( https://developer.sage.com…
  • Runtime error 6 Overflow when trying to open a company

    My Client is using Sage 50Cloud Pastel Version 19.4.1. When trying to open a specific company database it welcomes you and then gives the error message, then Pastel closes. as you can see bellow. I've tried rebuilding the AccFont.Dat file on that…
  • Left margin op reports

    How do I change the left margin of the report? All my reports are view and print to far right on the page. I am on Partner Build 19.3.5.
  • Sales Order numbers not incrementing

    We are facing a challenge with one of our clients when placing orders via the SDK for Pastel Partner. The orders are taking the same order number within Pastel, and the order numbers are not incrementing or changing with each new order added. This has…
  • Bar-code not printing : 'there where no labels to print in the specified range'

    Hi We are experiencing an error ( 'there where no labels to print in the specified range' ) when trying to print out bar-code labels in Pastel Partner V19.3.5. Description : When browsing the menu options to ; View ... Inventory ... Print Labels…
  • Change of Currency [Home to Foreign]

    Accountants have been processing the Foreign currency bank account using the home currency, after processing the cashbook and all being in balance I updated (in home currency), run the year end process, then I cleared the bank account to an opening balances…
  • Sage Connected Services Maintenance

    Please note that Connected Services will be unavailable on 12 June 2020 from 21:00 to 00:00 due to scheduled maintenance. The following features use Sage Connected Services Sage online tools (e-commerce) Customer zone Sage Mobility Netcash…
  • Make one for all invoices - does not update the Sales Person

    Sage 50c 19.2.3 When a invoice is created using the "Make one for All" option the Sales Code is not updated from the customer master. The invoices can then not be printed if Force Sales code is selected in Setup Customer Documents. Is there a work…
  • Status 22( A File in your company databas has become corrupt... File (Euro Codes - Acceuro.dat)

    Hi We were having an error on a company pastel file in version 18.2, Error Code 5 - Invalid procedure or call argument) We then loaded the new Sage 50c(Ver19.2) and tried to open the company in the new version. We now get the following error in Ver…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • How to setup and use scheduled invoicing video

    Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals, for example weekly, monthly and so on. How to setup and use scheduled invoicing video
  • SUPPLIER PAYMENT AUTOMATION

    Hi Team We are on SAGE 50c Pastel Partner, and doing our supplier payments form a Standard Bank business on line banking. We pay on an average, a total of 200 suppliers on a monthly basis, a process we have been doing manually. We would like to…
  • Sending out bills via emails above server limit

    HI, I currently have a client that sends all his bills/Invoice and statements via email to more than 500 customers. The problem is that Pastel Partner v18 places all 500 emails in to the outbox or outlook which immediately starts sening them. This in…
  • Payroll Journal

    Good Day, Could someone please assist me with Payroll Journals. I would like to know how to process them in the payroll journal. The salaries & advance payments pull through on my cash book & I allocate them to each individuals sub GL Code under…
  • Renaming customers

    Very unique question but I would like to know if it's possible to rename the word "customer" to "patient " for example where it says Customer Invoice. I am implementing Sage express for a doctor's surgery and customer doesnt sound appropriate for him…
  • Additional self-help services

    Due to technical issues with our telephone lines after the move of our Johannesburg office, some customers are struggling to connect with us. We are working to resolving the issue. Until we are completely back online, we would like to share some available…