• Desktop stopped working

    After installing Sage 300 2018 PU7 from PU2, Sage 300 is unable to open. I have checked all possible causes from various threads about a similar problem, but still unable to open Sage 300. I even tried to use the DBSPY and RVSPY to try to trap the error…
  • Intermittent Issues following ERP2022 Upgrade

    Following an upgrade from ERP2018 to Sage ERP2022 (PU2), we have started experiencing intermittent issues in our environment when opening Sage - I have been scouring the forums and 'google' to no avail. The upgrade was done on the same servers etc as…
  • while running item code change on sage 2021 pu5, stopped running error log PO53BPAL: Access violation at address 7B9109EA in module 'AIDBZ32.DLL'. Read of address 0A

    Hi, need some advice on the issue. while running item code change on sage 2021 pu5, stopped running error log PO53BPAL: Access violation at address 7B9109EA in module 'AIDBZ32.DLL'. Read of address 0A what could be the cause?
  • Sage Partner Portal - Timing Out

    Anyone else having issue on the Sage Partner Portal? Keeps timing out and I don't see anything about a planned maintenance. Specifically under "Support" and searching under "Tickets". partners.sagenorthamerica.com/.../ 500 Connection timed…
  • Slow Bank Reconciliations

    Sage 300 Version 2022 - Slow Bank Reconciliations I am looking for suggestions for anything that can be done to improve the bank reconciliation performance. When completing a bank reconciliation for a large database with lots of monthly cheques and…
  • Getting application installer error when opening customer inquiry

    Hi, One user is receiving this error message when trying to open customer inquiry: a code download error has occurred. The specified module could not be found. We have re-installed Sage in his computer but the error continues. Suggestions will be…
  • Sage 300 2020 Order Entry Modules Lock Up

    Hello Everyone, For a number of years we have suffered this problem where all Order Entry modules lock up and every user is met with this loading bar. But for other users who are using modules outside of order entry they have no problems. We recently…
  • Old data best practice

    We have a company using sage since 2010. They have lots of data and everything is starting to run slow. Can someone advise best practices for dealing with this? Always been confused/scared to touch any of the Clear History, Delete Inactive Records,…
  • Sage 300 and scalability/load balancing

    Hi all, I am planning to have cloud server hosting for Sage 300. By standard, I will need 3 different servers which is for Application, Web application, and database. Can we do load balancing for the Sage 300 web app or the database just to handle…
  • RD Web scrolling issues on Sage 300

    We are using RD Web on Windows Server 2019 with Sage 300 2020 installed and noticed that there is some lag when we drag any of the Sage dialog screens around or when we scroll on the Sage desktop. has anyone else seen this happen and if so were they able…
  • Can't create control when i try to run users icon in administrative services sage 300 2020 on windows server 2016

    When i connect to the server using RDP the server is giving the can't create control error. Resolution has been increased on the machine to to 150 and even up to 175 as advised by the tread but still no joy .What am i missing .I am running sage 300 2020…
  • Licenses showing as in use when they are not

    Hi, Today we are having issues with users showing logged in more than once in Sage. We also show users logged that are actually not in the system. Any suggestions? Ty
  • Sage 300 and AutoSimply Barcode application very slow

    Hello fellow Sage 300 users and IT Admins, We are using Sage 300 2022 and we use AutoSimply Barcode application along with our Sage 300. We currently are on the latest PU for Sage 300 2022 and we even have the latest customized AutoSimply Barcode 2022…
  • Sage 300 UI container is not responding

    Hello, We have a user that is constantly receiving this message and forces him to close Sage entirely and log back in. A registry fix has been ran to no avail. Any suggestions? Ty.
  • Print Preview RDWeb hangs, printing direct to printer works, RDP Print Preview works

    Destination set to Preview Printing a basic OE Options report, 1 page Sage as a MS Publish App - window attempting to display the preview hangs. It doesn't even open but if you hover at the bottom you can see the window and manually close it …
  • Sage 300 Loses Connection to SQL Server Database

    We are using Sage 2022 that uses SQL Server 2012 as its database (fully patched with latest updates). Intermittingly it loses connection to the database and there appears to be on the surface no reason for this. We have checked out the usual culprits…
  • CoreM Processor

    Will Sage 300 2022 work ok with a CoreM Processor at a workstation? The minimum requirement lists CoreI5 Thks
  • Sage full client or workstation install in terminal server environment?

    Hi there, Just looking for some general advice on the following: We are a managed service provider and one of our clients is currently in the process of upgrading from Sage ERP 300 6.0A to Sage ERP 300 6.2 operating in a windows terminal server environment…
  • Desktop has stopped working

    When exporting one of the custom crystal reports we suddenly get the below error message: Deskto has stopped working. When l went to the windows Event log to check what is the issue l get the below error log: - System …
  • Exclusion list for anti-virus software

    I know this has been asked before, but a few years have gone by so I'm hoping there might be some updated thoughts on the subject. Client is preparing a new Sage app server, which will have FireEye virus protection. They know they need to exclude Sage…
  • Could not open the UI when trying to open modules on Sage 300

    Sage 300 was working fine and the next day the user was getting the error "Could not open the UI. the system may be busy because another application (such data conversation application) has locked the company's database. Other wise the UI was not opened…
  • Sage 300 IR Report Error

    Hi, I downloaded the Periodic Cash Flow projections report for Sage 300 IR and every time I try to run it I get the following error: [Microsoft][ODBC SQL Server Driver][SQL Server]Invalid object name 'OEORDH'. I have no idea what is causing this…
  • A/R Customers - Error occurred when opening view YP0406

    Since I upgrade my Sage 300 to 2021 version, I am getting this error on my computer only. I have downloaded and installed 2021 on other 5 computers, but my computer is the only one that runs into this error when opening the A/R customers module, no other…
  • Notes Window is blank and cannot use

    Trying v2020 notes on server; I get the first pop up and click 'view' or 'Edit' but Note window for editing etc is blank except for the little top subject box works Cannot type on screen. Is this some kind of HTML browser issue; Firefox is default;…
  • A code download error has occurred: The subject is not trusted for the specified action (Pic Included)

    A code download error has occurred: The subject is not trusted for the specified action. For more error details please see: ?CodeDownloadErrorLog!name={A027A781-8C2E-480D-971D-D54228420E86} I had a similar problem that was fixed with REGACC but…