• Sage 300 2022 (PU1) Workstation clients - Random Database connection errors and terrible performance

    We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…
  • Desktop has stopped working

    When exporting one of the custom crystal reports we suddenly get the below error message: Deskto has stopped working. When l went to the windows Event log to check what is the issue l get the below error log: - System …
  • Problem opening Sage 300 desktop form

    Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.
  • Could not open the UI when trying to open modules on Sage 300

    Sage 300 was working fine and the next day the user was getting the error "Could not open the UI. the system may be busy because another application (such data conversation application) has locked the company's database. Other wise the UI was not opened…
  • Contact tab - info is missing

    I have some users who can't see the information on the contact tab. Sometimes they can sign out and back in, but most of the time it is blank, even when other users can see the info. Has anyone else had this happen and how did you fix it? This is…
  • Sage 300 Performance

    Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks
  • Sage 300 2019 very slow connection to SQL database

    Hi, Upgraded a client to sage 6.6 and sql 2017. When users log in to Sage, the screen hangs on connecting to database and takes a while to establish connection. Once connected, processing is ok however report printing is again very slow. Ping test…
  • Sage300 runtime / Database error Operation = Get

    Our Sage users constantly keep getting there errors throughout the day spontaneously * Database error (operation=GET . error=****) [Microsoft] [SQL Server Native Client 11.0] Communication Link Fail. Please refer this error to your database administrator…
  • sage300 OE performance Issue

    we are running sage300 2017 with the latest PU. We are experiencing system freeze mostly when users are performing entries using OE. we have set the Day END to run using DAY periodic function instead of during posting, this still did not resolve the…
  • Can't Create Control and Could not open UI

    While troubleshooting some perfomance issues I noticed that my VM's hosting my Sage 300 environment had generic NIC's and one of them didn't have VMWare Tools installed. I waited until after hours and made some changes to IP's as well to those machines…
  • What is accpac so busy doing when its idle?

    I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…
  • Web Screens login error: "Error HRESULT E_FAIL has been returned from a call to a COM component."

    Hello, I keep getting the error Error HRESULT E_FAIL has been returned from a call to a COM component. while trying to login to Web Screens - I am certain that I have missed an IIS Setting and don't know what needs to be done; Looking for any support…
  • Sage 300 2018 PU4 PJC Performance

    FormerMember
    FormerMember
    Anybody have any idea about the Sage 300 2018 PU4 PJC Performance? Sage300 v6.0 performance is fine but slow after upgraded to v6.5 PU4 (Sage 2018). The PJC UI always become “Not Responding” (But NOT hang). The result will come out 5-10 mins for each…
  • Sage batch posting freezes

    Sage Accpac Version 6.0 SQL 2008R2 on MS Windows Server Server has 8 companies running. One of the Sage accpac companies has issues in posting batches from GL batch list window. Once you reboot server all postings will happen for 1st 5 minutes and…
  • Sage & Orion

    Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…
  • Small errors in user input cause lockups in OE / PO / etc... There must be a solution to this somewhere....

    We've been fortunate enough to use and standardize on Sage 300 ERP for many many years and although it's a great product there seems to be some glaring shortcomings as our database is getting larger. We seem to constantly hit walls when certain user errors…