• Entering only Retainage amount in AR

    Is it possible to enter a retainage amount only without entering the original invoice in AR? The reason is that the invoice was paid before Sage 300 was commissioned and only some retainage amounts exist which need to be entered for a customer. Regards…
  • Book Balance in Bank Reconciliation

    Our bank has not been reconciled in Sage from 2018 onwards because of some issues. Now I want to start reconciling in Sage. Our bank balance is as below and there is a book balance of the below amount in the picture. The question I have is where is the…
  • Bank rec reconciled items showing

    We have 2 bank accounts. When we pull one in bank reconciliations and setup the display to "reconciled", cleared items for many months back display. When we do the same for the other account, no transactions are displayed. We cannot figure out what the…
  • ERROR: "Access violation in module AIDBZ32.DLL" when posting a change in Account Code Change Solution ID: 23062

    Hi, I have a lot of issues with Account Code Change with a customer using Sage 300 2022 Update 2 and Update 3. We fix some of them installing hot fix first to solve an issue (database damage) with AP files and later tech support send me AR dictionary…
  • Year end closing - retained earnings account missing

    Hello, we are trying to close our year but get a notification that there is no retained earnings account setup. Has anyone encountered this issue? Ty.
  • How to adjust EI and CPP earnings on Sage 300

    Does anyone know how to adjust EI insurable and CPP pensionable earnings for T4s on Sage 300?
  • Error Importing G/L Journal - Could not find installable ISAM

    Hi everyone, Suddenly, user - Sage 300 2021 (all programs at server) - running Sage from workstation set up is getting that error when trying to import some G/L journals. They use that feature a lot. But now is getting that error!! Any idea? Thank…
  • Receipt of Payment

    Hi! Payment received from a customer was recorded through Bank Module - debiting bank and crediting a gl account. How do we apply this payment to the invoices in the AR module in Sage 300? Thanks!
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • tax on payroll advance

    Has anyone successfully set-up an advance repayment code that takes the net amount of an advance that is subject to income taxes? For example a $1500 advance is given and taxed so a net advance of 1069.83 is paid. At month end the advance repayment…
  • ROE generation skips pay periods with no earnings

    We have a client that issues ROE's quite often and there are times when the employee will have no earnings or cheque for a pay period in the middle of their last 27pp. Box 15C ignores that pay period by design but when uploading to ROE Web they are given…
  • Set up of revenue recognition on Sage 300

    Kindly assist with solution to setting up revenue recognition using annuity billing where I can recognise revenue in piecemeal
  • Clear History

    Please, how does clear history work. We are having issues with old transaction and we want to delete the old posted transaction.
  • bank rec

    why am I getting payment not found when trying to post my bank rec.
  • overflow. maximum entry has been generated for batch

    I have a client whose Accounts receivable batches have not been posting to GL as there was a post in progress batch. I resolved the batch - closed period but when the next batch is posted, the system is processing all the hanging batches and then throw…
  • HELP! Can I edit or delete a posted receipt in Purchase Order

    I receipted my purchase order and posted it in Sage 300 but I did not put the correct amount down and hence I cannot Invoice it. Is there a way for me to edit or delete the the receipt for the purchase order. Please help me ASAP. Thank you.
  • Subcontract adjustments

    I have a subcontractor who is supposed to provide materials & labor. Due to financial problems, he has charged materials to one of my supplier accounts. What is the best way to adjust the subcontract? Change order? Send subcontractor a bill?
  • How can you enter multiple PO credit notes on one return?

    I received two credits from a vendor for the same return. I went into PO credit note entry and entered the first one and changed the quantity I received a credit on to the correct amount. But when I try to enter the second credit for the remaining quantity…
  • A/R Deposit combining two separate batches

    Hi all. Something weird happened to two of my A/R batches this morning. Two separate batches combined into one deposit number. Has anyone ever had this happen before? I am wondering if somewhere in Sage there is a way to combine separate batches into…
  • day end processing

    Description: Internal error. missing posting table entry (1697 PORCPZ1.C). Description: Day End Processing could not process all transactions. Source: 13:17:39 what could be the issue?
  • A/P VENDOR PAYMENTS WITH CREDIT CARD, HOW DO I LINK A PAYMENT CODE TO A SPECIFIC BANK CODE?

    We've set-up an American Express account, so that we can capture the detailed expenditures on our corporate card in A/P. All invoices paid with AMEX will be keyed as "Misc Pmts". When i create a new batch ((to key the new month's AMEX expenditures)…
  • Help with New Payroll Code

    Is it possible to have a payroll code that will allow me to enter a 'day rate' i.e. $160.00 per day but also keep track of insurable hours? So on the timecard, I want to enter 5 days work, it will come up with the day rate of $160.00 and multiply it by…