• GL Batch Posting Error: Period 1 in fiscal year 2024 is locked for General Ledger in Common Services' Fiscal Calendar.

    Hi There, I am new in a company and Sage 300 premium. July is our period 1 for the new fiscal year 2024. There is no accountant in the company in July, hence nothing posted in GL in July. When I posted AP source entries from GL batch listing, this is…
  • Web client of bank rec not displaying a full list of outstanding items

    the classic client shows withdrawals outstanding past cheque 189 but the web client stops at 188. Note that the yellow highlights show that I have the same selection criteria. The green highlights indicate that the web client knows that correct total…
  • Reversing Cleared / Reconciled Cheque

    We are using 2021 (300 Premium) (Build 20) (Product Update 2) An outstanding cheque was cleared by mistake during the Bank Reconciliation. The bank reconciliation is posted. Is there a way to mark this cheque outstanding again? We couldn't find a…
  • Bank reconciliation automation

    Can you recommend add ons to automate bank recs in 300? Thanks.
  • Stale date a cheque?

    How do I stale date a cheque? I have several outstanding payments from over a year ago. I believe the debts have been settled alternatively (sent an EFT or some cash). I want to reverse the old outstanding cheque and not have the AP item come-up again…
  • GL Trial Balance Missing Figures

    Sage 300 2023 After posting a Take-on Opening Balances, a Trial Balance was printed, and the total appears to be far less that the posted batch totals. There is no error reported during posting of the batch and all entries in the batch have been posted…
  • Invoice Batch List behavior

    Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…
  • vacation accrual "current remaining" does not match totals

    Have two employees that show a current remaining amount of vac pay that does not match the report totals of accrued minus paid. Have tried entering adjustments in transaction history but it always adjusts both the current amount and the report totals…
  • How important are historical FX Rates?

    Hello Sage 300 community! Yesterday a financial analyst accidentally deleted 15 years of FX rates (first and last of the month) in the Currency Rate table. We are trying to restore the information, but it seems like it may be a lengthy process. Does anyone…
  • Error Code 380: Sage 300 ERP

    Hi there, I'm quite inexperienced using Sage 300 ERP, and I'm trying to add a new asset, but it's displaying Error Code: 380 "Date does not exist in Fiscal Calendar!". I've had no troubles adding assets for the past few months, so I'm not sure what…
  • Payroll processing related question for 401(K) contributions under Secure 2.0

    Hello, The Secure 2.0 Act of 2022 will now require that effective 01/01/2024: that all catch-up contributions (i.e. up to $7,500 for employees over the age of 50) to employer-sponsored qualified retirement plans (e.g. a 401K plan) for participants…
  • Bank reconciled items for past reconciliations

    Is there a way to pull a list of items that were processed as reconciled in a past, closed month?
  • Outstanding withdrawals in first page of bank reconciliation report does not balance with total of detail in last page

    We have some outstanding transactions that are included in the detail total but not in the report summary. Any thoughts?
  • accruals

    vacation pay stopped accruing and being paid out for a large number of employees but not all
  • Year End Closing Entry

    New year is already created but now need to close the previous fiscal year to retained earnings. How do I create the closing entry if the new year is already created?
  • Deleting AR Receipt Error batch

    We have an order that was prepaid before shipping. The shipping system added a shipping charge to the invoice. Now we are getting an error batch for the shipping amount that says. "Document XXX is already fully paid/applied" If we try to delete or void…
  • assets G/L deleted batch

    Hello everyone, I'm facing an issue regarding. assets acquisition batch. I made an acquisition batch and it's posted in the AM module, but it's arrived to the G/L deleted. anyone know why its deleted? and how can I re-generate a G/L batch for the…
  • Bank Reconciliation Page unresponsive

    I am getting below error while processing bank reconciliation via webscreens, How can this be mitigated?
  • Bank Feeds - Canadian Commercial Accounts

    Has there been any progress with getting Canadian Commercial Accounts to work in Bank Feeds? The bank is available in the list (TD Commercial Banking) but it cannot be connected to.
  • AP Payment Batch contains printed checks not recorded in Bank Services

    A payment batch was created and checks printed. Error Batch was created during posting. The error is Check not found in Bank Services. Cant delete entries or void checks as the checks were not created in Bank Services.
  • Vendor Number Change causing a Payment error in bank services and corrupting data

    We have a client running Sage 2022 PU 1. They consistently use the Vendor number change program to combine or change Vendors. When this is done before bank reconciliation, they get a payment not found message when they try to post their Bank Reconciliation…
  • Account Code Change 2022 Error - Damage Database if run and dont Print/Clear Log before !!!

    Hi everyone, Since I upgrade my customer to Sage 300 2022 a lot of issues with ACC. First we get an error and data damage because an A/P Job Details issue was in KB and fix. Later with an AR68AARRD critical error with invalid data directory that also…
  • Bank beginning balances upload

    We need to load uncashed checks to a new bank. Other than manually entering one batch per check, is there any way to import this information? Ty.
  • is it possible to change the document date, post date, fiscal year on AR Invoice after posted?

    Hi All, is it possible to change the document date, post date, fiscal year and period on AR Invoice after posted? Situation: user import AR Invoice to Sage 300 using the Import feature on AR2100 (Invoice Entry). For some reason, the year of the…
  • Reverse AP Invoice as though it never posted?

    Hi all, User are going to import AP Invoice (around 10000 invoices) using the import feature on AP Invoice Entry and posted it everyday. But some of the transactions is not going to be valid a few days later (like a dispute) and needed to be removed…