Sage 50 Canada

Lisez ceci en français A product update (2023.2) for Sage 50cloud Accounting product will start rolling out starting June 22, 2023 and will be available to all customers by the end of June. Improvements coming in Sage 50’s 2023.2 release: Improvements…

We are about to renew our subscription. The price has increased $200 year-to-year. This is crazy. I received an e-mail someone will contact me regarding my renewal, I send a follow up e-mail and never heard from anyone. I called and I have a feeling the…

I am just received the mark of 76, and 78 on the sage get certified examination. I am wondering when and how to access the examination in the future to attempt it again. Thank you for any responses.

Good Morning, this is not a question, per say, but I have tried to speak with customer service and I still have not been answered. Yesterday, I was reviewing my "renewal" for Sage 50 "with support" for $903.00 per year, first I would like to explain…

Lisez ce qui suit en français Have you reviewed our Top 6 tips to be sure you are contacting “the real Sage” for software assistance ? Something else to know is that Sage 50 software users have a desktop icon that goes directly to our www.sage.com/resources…

The past few weekends our business has been incredibly hampered by the RDA Maintenance that happens during business hours. Believe it or not, some retail companies are using Sage RDA, and this is crippling and having to re-key in manual notes for sales…

Want to know how to get past the message that your T4 or RL-1 has a negative amount and cannot print or E-file? Head over to our Sage Knowledgebase to find out how!

A small number of customers are reporting differences between PDOC and Sage 50 2023 payroll calculations when the employees’ annual income is greater than $66,600. This is occurring because new in 2023, part of CPP (and QPP) reduces taxable income. In…

Hello, Is there any in-person or zoom training for new users, or a certificate program in the GTA? Thank you!

Lisez ceci en français Sage 50 During the year-end tax season there are typically longer than normal wait times to connect with our Sage support team. To help you complete your year-end with ease we have created a set of resources to answer your most…

A product update (2023.1) for Sage 50 Accounting will start rolling out starting December 22, 2022, and will be available to all customers by the end of December. Improvements coming in Sage 50's 2023.1 release: Enhanced email integration with Gmail…

Hi Everyone, I paid a US based supplier a USD wire payment that did not go through due to inaccurate banking info from their end. I am trying to reverse the payment in the Payments window (with show all fully paid invoices on) so I can issue a USD cheque…

I am waiting for YE adjustments from our accountant, so I didn't post my last reconciliation (October) - I was told not to post last reconciliation until I have all YE (I don't know why). I already started new fiscal year. If I post it now, and I will…

Hello, I have a YE adjusting entry that requires a debit to A/R and credits to both Allowance for Doubtful Accounts, and Misc. & Adjustments - this entry will correct writing off a bad debt twice. I know I cannot post directly to A/R, just not sure…

Bonjour, Première fois sur ce forum, en espérant être à la bonne place et merci à l'avance pour votre aide. Certains comptes du G/L ne sont pas accessible lorsque je désire faire une écriture de journal (1150-1155 postes inventaires). Mon comptable…

I'm upgrading an existing company from an old Simply Accounting 2008 system to SAGE 50 2022 Pro. This company has a June year-end and is set for "no entries prior to Jul 1, 2021" - which implies to me that the year ending Jun 30, 2021 has been closed…

Hi everyone I am coming back to Sage Canada after a long hiatus and I seem to have forgotten some of the key points to fiscal year end that I need assistance with. My fiscal year end is Oct 31, 2022 (We run Sage 50 - Premium Accounting) I have payroll…

I'm installing a new SAGE 50 system for a company that has a June year-end and have a lot of work to do before I'm ready to close the books. Can I set up a new Company and have someone else enter the new year's transactions, then export just the transaction…

I have taken over books from someone else (then there was also a temp in between) I have several apparent outstanding deposits & withdrawls showing on my detailed reconciliation report. I would like to clear these as they have been accounted for and…

All Sage customers and partners have automatic access to Sage Membership, which includes Member Masterclass , networking opportunities, and expert human advice. In Season 1 of Member Masterclass, go deeper with our experts, learn how to find and keep…

Hello everyone, I have a question regarding clearing an AR balance and a recorded allowance for doubtful accounts. My client’s previous bookkeeper recorded an allowance for doubtful accounts many years ago when an amount was deemed uncollectible. The…

Uploaded Bank Statements to a client file....wanted to set up matching but no joy: the Bank Rules feature is greyed-out. I can add/post transactions manually, but am unable to set up rules to process automatically. Any reason for this?

Is anyone else having problems getting their sales estimates to flow to a sales contract to an invoice? I can go from an estimate to an invoice, no problem .... however to go from an estimate to a sales contract to an invoice it will not post. I can email…

Je dois payé des factures d'un fournisseur avec intérêts. Comment faire pour entrer les intérêts dans le paiement ? Dois-je entrer un facture d'intérêt ou il y un option pour les intérêts ? Merci

I am trying to adjust a receipt that I made on July 31, 2022. I get a message saying "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year." Our fiscal year end is June 30th. I KNOW I did not create…