• Sage Webinars

    Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…
  • How to remove an account the is our of order?

    I have removed/reversed the transactions in the account. But I still can't delete it. The number of the account fall directly inbetween another 2 accounts that are in use. so I can't create a new header account to delete this one. It is stuck our in no…
  • Intercompany accounts

    I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…
  • Cannot start a new fiscal year, ask for correct the errors found before performing this action.

    Hi, I am using Sage 50 Canada 2021 currently. I would like to start a new fiscal year for one company, however it keep showing following notice. The showing current balance account payable & Note Receivable is the correct opening balance. This…
  • RST (PST)

    Hi very new to Sage and trying to figure out how to enter my RST- (PST) I sell products and know that I do not have to pay PST(RST) on products I resell but there are times that I buy items from companies that do charge me RST(PST). I know that I can…
  • Should negative purchase invoices be entered?

    Hi Everyone, I have a few invoices in payables that were entered as negatives because we got a credit. What do I do with them now since they keep a negative balance for that vendor? I have paid invoices to them since so these ones will just forever…
  • WSIB Payment

    Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…
  • Inventory

    Hi there, We started using an app called Jane and instead of entering the inventory items twice in Sage and Jane, we decided to simplify and keep a detailed account of our inventory in the Jane app only. We entered the expenses and sales in the Sage…
  • Sage 50 2017 Student version - payroll module

    Hi all, With no response from Sage education, I thought I would ask here. Does anyone know why I am unable to write cheques or adjust cheques in my version? I can use the payroll run journal without any issue, but all other options are greyed out…
  • TRYING TO REACH SOMEONE AT SAGE re: Updating our Credit Card Information

    Hello All, We have have been trying to update our credit card with Sage for over a week now! This has been the most frustrating process; waiting on the line for hours only to be put back on hold again and then having our call dropped TWICE, logging…
  • Negative Unresolved credit card statement from previous fical year adjustment

    Hi there, When reconciling my credit card statement, I have a negative unresolved amount that was a YE adjustment from my accountants the previous fiscal year. Is the unresolved to show zero before I post or do I have to resolve this prior to posting…
  • HST not showing in "Purchase Transaction Detail" so not showing up in HST remittance report

    Hello! First timer... My HST is not showing in "Purchase Transaction Detail" so not showing up in HST remittance report. It shows on the purchase invoice but not when I look up the purchase transaction detail report therefore not showing when I…
  • Bank Reconciliation after reversed payment

    I created a deposit slip which included a customer payment. Afterwards I needed to remove the customer payment and not thinking that it was part of a deposit, I reversed the payment. Now I have an amount showing in my bank reconciliation that I don't…
  • US bank balance does not match Canadian amount in Balance Sheet

    Hello everyone. I am stumped. I have taken over the books for a client and there is 90.88 in the US account which balances with the bank statement, however it shows -646.39 Canadian on the balance sheet. Can someone help guide me with the general journal…
  • credit to a vendor

    Hello need some help please! I accidently paid a vendor bill twice and im trying to do month end on my books but i need to add the credit so it shows on my bank statement. Not sure how to get that credit to show up. Thanks
  • Vacances annuelles

    Bonjour. J'ai un solde débiteur pour le compte "Vacances à payer" créditeur et je voudrais le remettre à "0" car les vacances 2020 ont toutes été payées. Une employée a reçu un trop payé de vacances il y a plusieurs années et nous ne tenons pas à…
  • Bank Reconciliations

    I'm still fairly new to Sage. I reset bank recs to the start of the fiscal year because I just kept going further down the rabbit hole. After entering the statement dates, opening and closing balances for the first month of the new year, it dawned on…
  • Fast Sage 50 CA Resources & Our new Canadian COVID-19 Business Support Finder Tool

    Sage has many resources to help you get the most value out of your Sage 50 Canadian Edition solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single URL: www…
  • How to handle Canada Covid-19 'CERB'

    Hello, I'm wonder what is the best way to handle the CERB benefit for a sole-proprietor who is required to be closed? This considering that the Benefit is not ‘sales’ related. I assume that at the end of the year the owner will receive a tax remittance…
  • Journal entry for handling fees

    Hello all. I’m new here, so I hope my question hasn’t been asked too many times. I have a small online shop, whose profits i will share with a local charity. Before I can calculate my profits, I deduct a handling fee which I’m trying to account for…
  • Entering employee and employer remittances in sage 2020

    I use Ceridian as our payroll provider and am wondering what is the best way to enter employer and employee deductions in sage when entering in the payment to the payroll provider?
  • payroll taxes not calculating

    Need help - running sage 50 quantum, 2020.1, but have random employees calculating $0 for all ei/cpp/tax but when we RECALCULATE taxes, the correct $$ appear. Have checked everything, # of pay periods, payroll tax settings in employee records, all employees…
  • Help - Showing GIC Interest on Balance Sheet

    Hi Everyone, I have a question and I am new at this. We have a GIC on the balance sheet and I want to show the interest earned in 2019 of 611.94. The interest is just added to the principal and reinvested. How do I show this on the balance sheet…
  • Bank Reconciliation Resolved amount

    I have a resolved amount of -$9829.88.. but no discrepancies or unresolved amounts. Is this going to cause problems down the road, what can I do? What causes this?
  • The closing balance of a GL one year does not match the opening of the next. What's up?

    I use different bookkeeping programs, but Sage is not my comfort zone. It does quirky things that I don't understand. Today's quirk I came across while trying to figure out the history of a ledger account. To view the transactions in a ledger account…