• Sage Webinars

    Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…
  • Has anybody had random invoice details copied into an invoice on post

    We have a customer that has had invoice lines copied over from unrelated invoices when posting a new invoice using the SDK. I've confirmed that the data was copied from an invoice already in Sage as the data that was added included unique serial numbers…
  • YEAR END AMOUNTS OWED TO MRQ FOR PAYROLL?

    I have an outstanding amount owed to MRQ (from 2020) is that amount included in year end total amounts? Would it show as owed on January 15th 2022 if still not paid? I don't know what the true amount is for the quarterly amount owed as of Dec 31 2021…
  • Intercompany accounts

    I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…
  • Prior year reconciliation

    I recently taken over as bookkeeper in a mechanical firm and found that the 3 (2018 onwards) previous years have not been reconciled. Is there any way I can reconcile starting this month?
  • WSIB Payment

    Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…
  • Switching to Sage - how to enter historical vacation pay.

    Hi there! It is our year-end and I am switching from manual bookkeeping to Sage. We have residual 2020 vacation pay owed to employees. I have created employee records, but need to enter the historical amounts of vacation owed to each employee. I thought…
  • Phone allowance benefit

    I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…
  • Sage 50 2017 Student version - payroll module

    Hi all, With no response from Sage education, I thought I would ask here. Does anyone know why I am unable to write cheques or adjust cheques in my version? I can use the payroll run journal without any issue, but all other options are greyed out…
  • Customer Portal down?

    I'm trying to register my new version of Sage 50 Pro and when I go to the Customer Portal ( https://customers.sagenorthamerica.com/ ) and login, I just get a blank page and/or an error. Is it just me or is everyone experiencing this? Thanks, Andr…
  • Application window not loading/displaying post login.

    I have a PC that is having an issue when the user logs in as sysadmin. It never shows the application window post login. All other user logins seem to work normally. Anybody have suggestions on where to look for the issue? We recently migrated the data…
  • Vacances annuelles

    Bonjour. J'ai un solde débiteur pour le compte "Vacances à payer" créditeur et je voudrais le remettre à "0" car les vacances 2020 ont toutes été payées. Une employée a reçu un trop payé de vacances il y a plusieurs années et nous ne tenons pas à…
  • Help - Showing GIC Interest on Balance Sheet

    Hi Everyone, I have a question and I am new at this. We have a GIC on the balance sheet and I want to show the interest earned in 2019 of 611.94. The interest is just added to the principal and reinvested. How do I show this on the balance sheet…
  • Wrong pay period on pay stub

    For example, on Thursday, September 12, our employees will be for their hours of the previous week, but on the pay stub, it is registered for the period from September 9 to 16! Can I do the next pay, on september 12, but for the same previous period?
  • Glitch, recording payment to credit card in payments window

    this has happened on numerous computers now and i believe it is a glitch because i can keep making it happen. if you open payments and choose pay credit card, then choose the bank to pay from, then hit the pin, then select the credit card to make…
  • Sage 50 Pro previous years.

    I am using Sage 50 Pro - Canadian version. I am trying to make journal entries in July 2017 but am unable to go back that far. Could someone tell me how I can make entries in 2017?
  • How to Delete a Bank Reconciliation? on sage50 Canada

    Help please, I am almost positive my Sage50 bank reconciliation has glitched in some way. I attempted to reconcile the account with my bank statement - everything matches up. I have the correct: statement start date; statement end date; statement…
  • account not in logical order - please help

    Hello, I just had this problem. I have an account 4380 Gain/Loss that I changed from Group heading to Group Account. After I changed it, I made an entry for this account. When i ran a report, it now says that account is not in logical order and I couldn…
  • Paying a supplier with a financing company/credit card?

    We have a supplier that we paid using a finance/credit card company. Do I pay the bill using the credit card account? I thought of paying the amount using the credit card account, then doing a journal entry and taking the amount out of the credit card…
  • Carry-over inventory/ expenses for writer

    Hi, I'm helping out a freelance writer who recently published their own book. I'm a bit lost as to how to treat the transactions in that most of the inventory (i.e. books) arrived around mid-December. The majority of expenses were incurred in 2018…
  • Looking for a Sage Certified bookkeeper/accountant/tutor

    FormerMember
    FormerMember
    Hello - I am in the Oakville, Ontario region and am looking for someone proficient in Simply to update and maintain accounting journals, ledgers and other financial transactions. Also to tutor in the use of the program.
  • Hi there I am trying to help someone import journal transactions from a POS systems in a CSV format and I cannot find a record layout anywhere.

    We were finally able to get by all of the errors but upon (what we thought was a successful completion),we could not locate the transactions. This is the format I was able to get the furthest with: Its in Excel below but saved as CSV Date Reference…
  • Visa reconciliation

    I have an old visa payment (2013) sitting on the reconciliation screen that was missed being reconciled - my guess is that it was double entered but what is the best way to clear it now - they are a new client and have switched visa's there is also a…
  • NSF Check issued to Vendor

    FormerMember
    FormerMember
    Hello All, A check issued to a vendor bounced & obviously wasn't cleared through the bank. I will need to create a new check. How do I go about cancelling out the NSF Check & Creating a new one? LMK, Thanks
  • Simply Accounting Pro 2005- The AMOUNT column at MAKE OTHER PAYMENT is missing

    I had entered the payment journal in the morning, everything is just fine. However, when i reenter into the payment journal, the amount column at make other payment is missing. I am not able to key in any amount and process my journal. what should i…