• Disable leave application in ESS for certain employee

    Hi, We have third party employees who are on our payroll to access payslip via ESS, however they are not using our leave policy. Is there a way to disable the leave application screen on their ESS only without affecting the rest of the employees on…
  • Web ESS profile is inaccessible by end user

    Good day, Kindly assist, end users are unable to access profile on Web ESS. All ports are open for Web ESS. The profile is accessible on the server were Sage 300 People is installed. Thanks Owen
  • Using Forgot Password to Reset Users Password

    Hello Community, Happy New Year everyone! Please whenever a user clicks on 'Forgot Password' on the ESS log on page, it sends the user back to the sign in page. NB: The URL ends with /webselfservice#
  • Employees do not get Email link to reset password after clicking 'Forgot your password?'

    Hello, Employees do not get email link after clicking 'forgot your password?' Thanks.
  • SAGE 300 PEOPLE ESS PUBLIC URL NOT WORKING WITHIN LOCAL NETWORK

    Hi Team, After setting up the sage 300 ess public access, users who browse the link within the local network are unable to access the public site except those who browse the public url outside the local network. How can i resolve this?
  • Sage 300 People Self Service Mobile App failing to register

    Self Service Mobile App failing to register error "unable to reach server. please check your network connection".
  • What can I check if I have Leave Definitions missing from Web Self Service/ESS?

    From the Navigation Pane Expand Self Service Expand Setup Double click on Process Definitions Linking Click on the Process Definition in question Ensure your Leave Definition workflow setup as below: From the Navigation Pane Expand Company Management…
  • ESS Payslip Error

    What can I do when users get an error on ESS when trying to print payslips - the error states that there is not enough space on the disk? If the Scheduler Services have been restarted and the database has been relocated, please try the following?…