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  • Sage 300 People Api Fields not Recognized

    Hi Ive just started a project for a people integration but whenever im trying to create or edit employee data i get the error that fields are mandatory but i already supply those fields and make sure they are not empty, { "success": false, "businessRules…

  • ESS Forgot Password

    Good day When an employee uses the Forgot password option on the ESS profile, the email is received with the link, after the new password is entered the system gives an error. This is the case with all employees, we are on MCS, is this an issue cloud…

  • KPI Automation - direct input from ESS to Payroll

    Good Evening, We have placed a request with our BP the following requirement: for KPI automation between ESS and 300 People (Payroll) using the BPs internally generated platform to build and run this automation. I am trying to understand why we would…

  • ESS- Unable to change your password

    Hello, Please how do we resolve this issue. Trying to change the password for our account. Regards, Akin

  • Can terminated employees be removed from Web Self Service Users and how?

    Please verify that I will not lose any transactional information by removing / deleting terminated employees from the Web Serlf Service Users. My understanding is that this only controls the ability to log into ESS. Secondly, under Web Self Service…

  • ESS Coming Soon Error

    Hi, We are getting the below error at a new client, new implementation. Does anyone know this error or have any idea on how to fix this, have double checked the setup within People and all seems in order.

  • Why is the development plan option not displaying on WEBSS?

    The development plans option is ticked for both the user settings and direct reports to in the company rule setup detail, but the option is not pulling through to ESS?

  • Unable to transfer employee

    Hi, please can someone assist. I am trying to transfer an employee from one company rule to another. I am getting an error that she cannot be transferred because there is a pending workflow item. I can see that there was an incomplete claim for her…

  • P9/ TAX CERTIFICATES ON ESS FOR KENYA,UGANDA,SOUTH SUDAN

    Hi, Kindly check P9/ Tax certificate on ESS, most clients are asking for it, is it possible for development to put it on ESS. Regards, James Mbote

  • Disable leave application in ESS for certain employee

    Hi, We have third party employees who are on our payroll to access payslip via ESS, however they are not using our leave policy. Is there a way to disable the leave application screen on their ESS only without affecting the rest of the employees on…

  • Web ESS profile is inaccessible by end user

    Good day, Kindly assist, end users are unable to access profile on Web ESS. All ports are open for Web ESS. The profile is accessible on the server were Sage 300 People is installed. Thanks Owen

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