• Disabling all the fields in GESSRH function except the Returned Qty field based on function profile

    Hi, I have a request to disable all the fields from GESSRH function except the returned quantity field in the Grid for certain function profiles. I have tried Grizo all the fields and actzo the qty field but it does not seem to be working with Grid…
  • User not able to see Print Code window

    I've been changing the functional profiles for users to be more restrictive, but now I have a user that says when they try to print the Record from a Sales Order the Print Code screen doesn't appear. It does when you select List though. What am I missing…
  • profile_load_locale_failed

    Sage X3 v12p33. AWS setup. Having an unusual error: profile_load_locale_failed Checking on console shows Error 403 (Forbidden). admin user is not affected. Regular user, on login, is affected. However, when using `Super administrator`…
  • safe X3 AdxAdmin process access

    Hi The service will run with localsystem account and for security reason will be monitor. We need to have a list of process that the service can call or lauch. Does such a list exists ? Thanks Yann
  • Question: LDAP user synchronization with multiple OU in root path.

    Hi, For Sage X3 v12p34. AD setup as follows: ``` Root (internal.falsesage.com) - Microsoft OU (multiple). -- Guest -- Administrator - OU-SageAsia (OU) -- OU-A-TC (OU) --- U- OU-A-TC- J (User) - OU-SageUS -- OU-US-TC (OU) ---…
  • SSL certificate - SAGE X3 V12

    There is SSL certificate is installed on SAGE X3 V12 on port 443, and it is working well, we have also website work on IIS on the same server. We want install SSL for it but 443 is reserved for SAGE X3. After we checked we found that Apache use port…
  • Question on Syracuse's nodelocal.js's port and x3key

    Hi, Reference used: https://online-help.sageerpx3.com/erp/12/staticpost/configuration-file-nodelocal/ For the exports.config JSON payload fields: ``` port: x3key: ``` [1] What is `x3key`? [2] For `port`, what should I put here? Assuming…
  • Does SEI support MFA?

    Does SEI support MFA when logging in to SEI?
  • Automate SSL certificate import

    Is anyone automating the installation of a SSL cert for X3? For years we have been using the cert import via X3 UI but this becomes tedious. Most of our apache, tomcat, and IIS web servers are getting lets encrypt certs via win-acme on an automated…
  • Using Sage X3 Mobile Automation(ADC) and Oauth

    Hello We're currently authenticating to Sage X3 using OAUTH with Microsoft and have no issues with it. When we try to login to the Mobile Automation site using OAUTH, we're getting an error saying, "No ADC badge can be granted". If we log into the Mobile…
  • Adding IP Address and hostname to AESPION

    Currently it is really hard to track from which device did a user connect from, the data is stored within Mongo DB but it is also purged at the end of the day or session, can't recall. Having this data in MS SQL would make troubleshooting easier, from…
  • Reset SEI Admin Password in SQL

    We have lost the password of SEI Admin, how can we reset its password in SQL DB?
  • [X3v12-specific] Costing structure's three buttons issues: CONSSTI/P/G : Unauthorized function

    Hi, Sage X3 v12p33. Getting errors on Costing structure (GESSTC). Done on Sage's SEED folder, untampered by development team. CONSSTI : Unauthorized function CONSSTP : Unauthorized function CONSSTG : Unauthorized function Using DIRE…
  • Issue with SAML2 using Azure AD and Proxy server > Error message after successful login to Microsoft and back to Sage X3 login page: "Empty"!

    Hi everyone, I have a client who wants to use Azure AD SAML2 for their users and they also having a proxy server which sits between Sage X3 server and Authenticator. Between Sage X3 server and Proxy server I have activated connection via https and port…
  • Connection to server failed : X3 engine error: TCP Provider: The wait operation timed out. : ini_com:Variable dimension:!(2) (Microsoft ODBC)

    Hi, Version: X3 v12p33 Microsoft SQL Server: 2022 Standard Full error message from Sage X3: Connection to server failed : X3 engine error: [Microsoft][ODBC Driver 17 for SQL Server]TCP Provider: The wait operation timed out. : ini_com:Variable dimension…
  • Forbidden [x-9c41b01b73bb]

    Hi, On login, I got this error message. profile_load_failed Forbidden [x-9c41b01b73bb 2023-06-15T23:59:41.884Z]
  • Impersonate a user

    An Administrative user at a client has asked if there is a way for him to "impersonate" a user without having to log in as that user. This way he could test the user menu and security settings without being logged in as that person. Is there a way to…
  • Question: Increasing User code length from 5 to an arbitrary number

    Hi, At Setup > Users, can I increase the user code length from 5 to an arbitrary number (like say, 30)? Client would like to have longer user code as per LDAP AD settings used (for example, in this case, would prefer to have `leechunheng` as user…
  • [X3 Print Server] Question on minimum access permission required to run Sage X3 Print Server service account.

    Hi, Specific limitation: I cannot use Windows default `Administrators` group. At the moment, the service account is using `Users` group. Sage X3 runtime and Syracuse (after redo of the passphrase for service account) are fine at the moment. When…
  • [X3 console; v12 onwards] Question on SQL Server role for Sage X3 v12 installation.

    Hi, This is a question for Sage X3 v12 onwards X3 console. Older console versions I know were inevitable to use `sa` account only. Link reference: online-help.sageerpx3.com/.../prerequisites_windows-sql-server.html Is `sysadmin` role level required…
  • [v12p32] Question about SUP > ATC > ATTSECUR, where the file is actually stored?

    Hi, Reference used: https://online-help.sageerpx3.com/erp/12/wp-static-content/public/Attachments/Content/How-to%20guides/Platform/Attachments/T1%20Attachments.htm For maintenance purpose, may I know where the secure files are stored? This is important…
  • Question: Sage X3 Console password length

    Hi, I got requested by a client to enforce 30+ characters password. As far as I know, Sage X3 console is crippled at 20 characters only (from Print Server, not sure if changed or not) with the rest truncated or ignored outright. How do I resolve…
  • Forgot Admin password

    Hi, For Sage X3 v12p32. My client has forgotten the admin's password after changing the admin password from the default. Is there a way for me to get back in other than consider reinstalling the MongoDB and Syracuse instance from scratch and reimport…
  • Folder restriction to single user

    Hello, Is it possible to restrict a user to acces a folder? I'm trying to give acces to only one of the 2 folders we have but the workaround i've done is to create a new group and give acces only to said folder. Is this the correct way or i am doing…
  • How to import new Paya / javabridge certificates when the same alias already exists?

    Hello, This question is in regards to the following article, which doesn't talk about an issue which I imagine most people would be having when attempting to carry out this process. https://support.na.sage.com/selfservice/viewdocument.do?noCount…