• How do I create a single dedicated syracuse node dedicated for batch server?

    Hi, Reference on: RE: 69 sessions of Type Batch in Session Management and Batch Server in Starting state with no Diagnosis results On-premise Sage X3 installation. CPU upgrade is impossible to be an approved request without a proven Sage reference…
  • Batch Server running but not processing new tasks.

    Hi, Lately, some of our X3 servers are having problems with the batch server. It's running normally until it stops processing tasks, while maintaining the status as running. I've enabled the logs under Administration, Settings, Global Settings for…
  • 69 sessions of Type Batch in Session Management and Batch Server in Starting state with no Diagnosis results

    Hi, Sage X3: v12p31 Setup is on-premise multi-tier setup with each service having own VM instance. No Runtime Application Clustering or any clustering work has been done. I have received this unusual case today. On Session management, there…
  • Batch Server is in running state but Query Management shows tasks not running

    Hi, Need a help from Sage community on this post-mortem case (the 01/11/2023 running tasks are after resolution). Would like to know next steps in the investigation as I have hit a wall in this search for why Batch Server not responding to Query…
  • Request ### cannot be launched with this status

    Hi, Would like to know how to troubleshoot these kind of errors from Batch Server: `Request ### cannot be launched with this status` Sage X3: v12p31 (planning to push up but cannot at the moment due to customization issues from X3 pu9). Setup: Each…
  • Calculating optimal Batch Server's Maximum active queries settings

    Hi, Question: Is there a simple formula for setting up the Maximum active queries number and its single main runtime limitation before considering Application Clustering with multiple main runtime? I usually observe Maximum active queries settings…