• Customer BP Invoice Function , Field (TAX) allows for display/input.

    Hi Sage X3 Folks! Can the 'Tax' be inputted/edited in the Customer BP invoice? I am not sure about this process. I already changed the input to enter, but still no luck. Any of you know this process?
  • When creating a credit memo for a return

    When we are creating a credit memo for a return for a customer, we are receiving the following error message:
  • Editing the Sales Rep on a posted Invoice

    Is there a way to edit a posted invoice's sales rep?
  • Unbalanced journal Legal when running Stock Accounting Interface

    I tried to run the GTEST to find out the reason that caused the error I'm curious about what caused the automatic journal to post so many lines and why no amount and lines are reflected on the credit side. Thanks in advance for your assistance…
  • Reopen a sales order that was closed by accident

    We have a sales order that was closed by accident. Partly delivered, partially invoiced. Is it possible to reopen this somehow?
  • Invoice Elements Not Appearing

    We have an invoice element and are entering a dollar amount when trying to create a proforma invoice. However, when we print, it does not appear. How can this be corrected?
  • check receipts bank deposit sage x3

    Our check receipts are stuck in the Bank Deposit stage after clicking on the milestone. We have all of the bank information filled in, but are unsure of why they aren't available to be posted. We can't seem to be able to move it to the next stage.
  • Invoicing a REC in X3

    I have just started doing A/P after employee left. I have very little notes and no training. Does anyone have a step by step instructions for this process. I am stuck that I am unable to get a REC to 'post'. Thank you, cheryl
  • What are the Journal Entries involved for - Sales Order to Pick Ticket to Delivery

    Hi There, We were wondering if someone could shed some light on the journal entries that occur at different points of the sales process. What is the process between the journal entries, pick, ship and invoice. We have a clearing account - credit sales…
  • ADC Pick Tickets Connection Error

    Hello. I've encountered an issue while testing shipment preparation in ADC. Everything works fine until I attempt to change the status of the pick ticket to deliverable. At this point, I consistently receive the following error message: "An error occurred…
  • Closing sessions when locked in a record

    Sometimes, a user can lock themselves into a record - leaving that record unable to be changed/modified. Is there a way for a user to clear their own session/locked symbol? As of right now, only our ERP team has access to the "locked symbols" tab. We…
  • Error calculation of the manufacturing cost price WO - The value of the activity code 'NMM' is not sufficient

    Hello, When launching the function (FUNWIPMFC) calculation of the manufacturing cost price WO, I encounter the following error message:"The value of the activity code 'NMM' is not sufficient" I changed the screen dimension without result, for the…
  • Open Order allocation issue

    We're running into issues when trying to process delivery requests for Open Orders. We will have exactly enough stock of a product in the system that is on a delivery request for an Open Order, the stock will ONLY be allocated to that Open Order, but…
  • License was not freed

    Hi, When I log out of SEI, I get this error: License was not freed What should I do in this case?
  • Supplier cannot be edited on Purchase Order

    Hi, I'm trying to update the purchase order to change the supplier, but it won't let me. Am using Sage x3 Version 12.
  • Purchase receipt document missing

    Hi everyone, I have encountered an error where the purchase receipt document is missing but the Stock transactions have recorded the product line in the purchase receipt. I found this problem when creating a new purchase receipt and the 'Record already…
  • Issue accessing old sage kb entries for na

    Prompted by a thread: Database Move When I am looking at old threads in Sage City (now Sage Community Hub) in an attempt to resolve a problem faced by my client which were asked before, the thread comment may ask to check the NA KB referring to code…
  • How do I create a single dedicated syracuse node dedicated for batch server?

    Hi, Reference on: RE: 69 sessions of Type Batch in Session Management and Batch Server in Starting state with no Diagnosis results On-premise Sage X3 installation. CPU upgrade is impossible to be an approved request without a proven Sage reference…
  • I am not able to delete the pick ticket.

    I have created a delivery and validated it. Then, I went to 'Modification of Issue' and changed 'TO SHIP' to 0. After deleting the delivery, I am not able to delete the pick ticket.
  • Calculator SIGMA(GTEST=0,1,0) : Non-authorized Expression Even login as ADMIN

    Hi, What code be the reason cannot perform Calculator expression : SIGMA(GTEST=0,1,0) Error message is Non-authorized expression. How to authorized it? Thanks, Jacky
  • Period closing problem

    hello guys i have a problem with period closing we changed the currency to 4 decimals to add 0,0004 so i can match correctly after that we try to close the period and i get this error in trace here is what i changed in currency i tried…
  • Legislation impossible to delete

    Hi all, Pardon my lack of knowledge on legislation implementation as legislation issue found was an uncommon occurrence. [1] I have a scenario where I need to delete a legislation after a folder validation following an implementation disagreement…
  • re-open work order

    is it possible to reopen a closed work order? we entered incorrect values and closed accidentally.
  • Balance unbalance due to rounding value

    Hello everyone, I encountered a balance unbalance error while running the CLOPER report. Upon investigation into the database and journal entries, I discovered that the rounding value was incorrectly allocated to the debit side instead of the credit…
  • Creating Multiple Invoices for Combined PO Shipments

    I can combine multiple POs into one shipment. However, one shipment will result in one invoice. I need to find out a way to create multiple invoices for each of their POs.