• Slips removed using Billing Assistant appearing on bill TS2017

    I am on TS2017 - version 25.5.11.388 I generally generate monthly batches of bills using Billing Assistant Details. I can select the clients to bill as normal. However, on some matters I needed to hold out some slips (both time and/or expense slips) from…
  • Timekeeper Summary on Invoices

    I am trying to design my bills to summarize time charges by reference, and then include the timekeeper summary feature. However, the timekeeper summary is formatted completely different than the rest of the bill. Is there a way to format the timekeeper…
  • Invoice Design

    FormerMember
    FormerMember
    We need someone to design some invoice formats. Is there a specialist who handles this?
  • TS2017 - Duplicate printed bills are not duplicates

    I am on TS2017 with the April 2017 update. When I run bills, I always have TS print 2 copies, collated, so that I have one to mail and one to file. I noticed in reviewing the "file" and "mail" stacks again that for some clients (not all) the bills are…
  • Write Offs reappearing

    I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…
  • Emaill billing and paper billing reports

    I'm looking for an easy button to run bills to be emailed and then regular mail report without having to manually uncheck exceptions.
  • Send out bills via email and paper

    We want to send out bills via email and paper this month. Just to cover the transition to email billing. ebilling is all set up and ready to go, Some clients that opted out of receiving their bills via email. I'm guessing when we send out bills…
  • Trouble printing bills with previous balance but no new activity

    When I try to print bills for clients who have a previous balance but don't have any new activity, I receive the "No data was selected..." error message. I've made sure the "Show bills with balances but no activity" box is checked. This problem isn't…
  • Two-page slip attachments

    Has anyone solved the problem of needing to include a 2-page slip attachment? (That will print with the invoice. Currently you can only do it with a single image file, and multi-page images get saved only as separate single pages - thus no way to attach…
  • How do I show the payment TYPE on bills we generate?

    If a client pays by check, it shows on the bill as "Payment - Thank you Check No. XXXX," but for VISA, or any other payment type selected in the drop-down menu, it doesn't auto-populate. Any suggestions?
  • Conversion and bill display problems -- an answer

    Okay not a question, but this is the only place I could get to. Problem: in bill display, my bills had no column headings, time or hours and none of the math was done. Descriptions were cut short and partly missing. However, when I pdf'd the bill…
  • Timeslips is Calculating Interest on an old "No Charge" Slip

    This is my setup under Arrangement 2: 12%, Compound, Charge interest at 30 days, Grace period 0, last bill date March 7. Problem: Clients are being charged interest even though they paid the balance in full on March 22. I checked around to see why and…
  • Re-create a bill using approved timeslips

    Using TS 2014 - Understanding that you cannot undo a bill that has been approved, how can you re-create the same bill without having an affect on future reports?
  • Client Project - bills and reports

    Hello, I understand when I create the projects under the master that each project can have its own bill. When it is first set up does it automatically separate the bills? We run monthly Aged A/R Balances and Payment Register reports. Will the master…
  • Help: Duplicate Invoice Number - 3 clients (LEDES)

    2015 Sage Timeslips Clients affected 3 of 40 projects under the master client - LEDES 1998B I generated invoices for August like I normally do. The ones using LEDES, I sent to the proof stage, audit stage, and ended up approving them. Well the next…
  • Can I Insert Custom Calculated Field in Bill?

    For several years I have wanted the ability to insert a field in bills that contains both a message and a formula that multiplies the amount due by a constant. The purpose is to take the amount due in U.S. dollars and multiply it by a fixed exchange rate…
  • Invoicing

    I just updated to Office Suite 2013. When I print out the bills the description of the work performed now prints 1 line below my initials. This was never a problem before and it looks terrible. Any ideas on how to fix? Thanks Tim
  • Undo Timeslips to Revise Date

    I know that we are usually able to undo the last month's bill but I am unable to do so for some reason. I forgot to "revise date" for our last invoice so our client is asking us to amend the bill to say July 01, 2015. However, I cannot undo the bill as…
  • G/L Transfer Register

    Every month I pull a G/L Transfer Register that shows me which attorney has collected on which clients work. This report helps us give credit to each attorney based on the amount of work they have done and the amount of money that is paid by clients.…
  • Starting new

    I have not used timeslips in over a year and used with another attorney. I want to delete and or remove past clients and have new database. I want to keep some of my client information but want to remove all prior billing and account transactions/information…
  • Bills are missing details

    Timeslips 2015 - Generating and printing bills was working fine for months. Last month it started having a problem. Out of the blue, when bills are printed they do not show any work details (ie 1/1/15 - 30 minute phone call, 1/15/15- 2 hour meeting, etc…
  • Outstanding balances not showing up on invoices

    The problem has been described to me as.... The billing clerk is entering work performed by the lawyer in the client's accounts. You can see the information in the system under the client's account. When client's invoices are generated the outstanding…
  • Billing Alerts for Future Bills?

    Has an alert been added to the 2015 version that allows me to get a notification when I want my quarterly bills to be run, i.e. bill today and get a notice in September to bill again?
  • RE: Billing message

    Brentonmaitre, If you go to the [Setup] tab in the task area and choose messages [Text For All Bills 1] and [Text For All Bills 2], these can be edited to add a message to the foot of each bill as desired. These messages will appear on all bills. I…
  • Sage Timeslips 2011 LEDES - Export Error

    This is my first time exporting a bill into LEDES format. I have entered all L, E, and A codes and have double checked for missing fields, but still when I try to export into LEDES the error message "Expenses do not contain litigation codes" pops up.…