Welcome to the Sage Timeslips Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Doing a deep cleanup on a client and we are down to the last few transactions. I have a few where an old employee applied a funds payment to a wrong client and never reversed it (but they did apply it to the correct client as well). We have the documentation…
Hi!
I have a couple clients who have overpaid, and I want to apply the overpayment to future invoices. Is it possible to do this with LEDES invoices? It's simple enough with paper/PDF bills, but I can't find any option to, I guess, partially deduct…
Hi! Does this forum offer names/contact info for possible tutor sessions? Having specific problems not easily addressed, and no 'go to' person in our very small office.... Timeslips 2014, attorney based. Thanks!
I entered a payment last month, and it reflected on the April 2 bill. What would happen if I reversed it this month and entered just a portion of it this month? I'm trying to take some of those funds and credit another client.
We previously were using Timeslips 2011 and used one task/activity code set to negative 50% which automatically took care of all the affected slips. We just upgraded to 2017 and had a consultant upgrade our database. This feature no longer works with…
We have a client we need to bill on an hourly basis (we're new to TS). If we work 6.5 hours but only want to bill for 5.5 hours, how do we do that so it shows the client we are deducting that hour.
We see in the timeslips options to not bill for time…
Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…
This is my setup under Arrangement 2: 12%, Compound, Charge interest at 30 days, Grace period 0, last bill date March 7. Problem: Clients are being charged interest even though they paid the balance in full on March 22. I checked around to see why and…
Using TS 2014 - Understanding that you cannot undo a bill that has been approved, how can you re-create the same bill without having an affect on future reports?
When using Arrangement 1 in Client info to record a discount to be shown as a reduction to the total of time charges How do i get to use the Edit tab, which is greyed ouy/dimmed. In other words, how do I get the functionality back to use the Edit box…
