• Write off unbilled time

    I'm trying to figure out how to write off unbilled time showing up on a Prebill without the Timekeeper losing the time they have entered. I am using Time Slips 2018. Thanks.
  • Decreased Invoice - Still See Balance

    I used the Decrease Invoice feature for the first time in October. The Decrease Invoice is applied to the correct invoice, and the invoice shows as Paid in Full. Unfortunately, December's invoice is off by $488.00. The A/R is showing the correct balance…
  • How do I close out a client's file and issue a "refund" of their IOLTA funds?

    I have two clients accounts that I want to close out in Timeslips as their cases are now closed with the firm. Each time I attempt to close the client, I get a notice stating the following: (I whited out the balances for privacy issues) There is 1…
  • possible, specific 'tutoring'?

    Hi! Does this forum offer names/contact info for possible tutor sessions? Having specific problems not easily addressed, and no 'go to' person in our very small office.... Timeslips 2014, attorney based. Thanks!
  • Client is paid in full but next invoice shows both old balance due and interest from OLD last statement date

    Hi all. I have Sage 2020. I am creating a client's bill and the invoice shows a balance due (which doesn't really exist, and I've already checked to be sure that the payments are properly applied) and interest is being calculated on said nonexisting balance…
  • Transferring overpayment to different client

    We don't use trust accounts (not law firm). We use separate client nicknames for each individual project. One of our clients has overpaid on one project (or client nickname) and wants to apply that overpayment to an invoice due on another project (client…
  • Undoing to re-bill differently

    My client asked to have a write off show on the bill for a particular customer. It seems you can't apply a write-off unless a bill is generated, so I generated the full bill, applied the write off and printed the second bill showing the correct balance…
  • Credit to a customer

    I have two customer that are paid by one company. There was a credit say a $5.00 to the first company and they discounted that amount from what the second company owed. So the second company owed $200.00 and with the discount they paid $195.00. If I enter…
  • "Review Account Information" - global defaults

    Is there a way to change the default adjustments to individual charges from "round up to nearest 6 minutes" to having no round up on a global default basis?
  • Negative slip adjustments via activity/task code-2017

    We previously were using Timeslips 2011 and used one task/activity code set to negative 50% which automatically took care of all the affected slips. We just upgraded to 2017 and had a consultant upgrade our database. This feature no longer works with…
  • How to Discount Time Worked

    We have a client we need to bill on an hourly basis (we're new to TS). If we work 6.5 hours but only want to bill for 5.5 hours, how do we do that so it shows the client we are deducting that hour. We see in the timeslips options to not bill for time…
  • I had to make a fake invoice to clear credits that I couldn't delete - now AR shows a different amount than the "previous balance" on bill. What did I do wrong or is it a glitch?

    I had to make a fake invoice to clear credits that I couldn't delete - now AR shows a different amount than the "previous balance" on bill. What did I do wrong or is it a glitch? I have been trying to fix wrongly applied payments and when I made some…