• Emailing Customer Statements

    Hello, We are having issues with the ability to email our customers their statements every month. It gives us a error message of, "Unable to send email via Outlook: Sorry, something went wrong. You may want to try again." It does then show up in…
  • 1099s

    How to change the year in AP Settings?
  • Default Invoice# Appearing in 4-4

    Ever since we upgraded to V25, a very long, odd invoice number appears in the Invoice # field when starting up Sage 100 Contractor. Before this, that field would be empty until an invoice number was put in and then it would go to the next number. It no…
  • Approve Change Order option disabled

    Hello, i'm having a problem in the Contracts module; when i select one of the Active Change Orders, the Approve Change Order option is disabled. I was able to use this option in the past, but now is gone. Also, i already have the ADMIN and CNENTRY…
  • 6-12 - Project Work Center - Any way to copy custom menu from one machine/user to another? Or can a custom menu be made the default for all users?

    Hello, we're working on Sage 100 Contractor version 25.1.330.0. Is there any way to copy a custom Project Work Center menu from one device/user to another or to make the custom menu the default for all users?
  • Chart of accounts renaming

    Do I need special Sage credentials to change the name of an account in the Chart of accounts. I want to make it something more specific. What are the steps I need to take to go an edit the account name in the chart of accounts?
  • Purchasing module not displaying

    Hello, i have users reporting the Purchasing module is not displaying in the application. I checked on the user's setup and the POENTRY role is checked. But when they login, the module is not there: Can you assist, please?
  • Restart job number sequence in 3-5 Jobs

    We are needing to restart our job number sequence to a smaller sequence. Example current number is 259339352. We need to restart at 4 or 5 digits like 30000. How can I restart the sequence. Is it something I can do at year end?
  • why is screen 3-5 missing units from approved change orders?

    We entered original budget with units (quantities) and a few approved change orders with quantities. But original quantities and only part of the change order units are appearing in the 3-5 budget screen. The 3-5 budget screen is leaving off part of the…
  • Mileage

    Hello, We are going to start paying someone mileage weekly in their checks. If I want that money from reimbursements to go to a savings account, can I set that up? Mileage total WE 10-08-23 = $100. On employee's check, I want that $100 to go…
  • Cost Code Structure

    What are the steps to change from five digit cost codes to six digit cost codes?
  • labor burden/indirect cost

    We have 4 different divisions. Can you change the labor burden/indirect cost for each division seperately or is it one number for all divisions?
  • Sage CRE 300 NYS Exempt Status

    We have an employee who is presenting a NYS IT-2104-E Certificate of Exemption from Withholding. There is no selection for this in the PR module. How do we set this up in the employees profile?
  • Possible to Have Non-Taxable Items on POs?

    Is it possible to have a non-taxable part/item in a Sage PO? Frequently, freight is not taxable so we're having to manually adjust the tax amount when paying invoices from POs in 4-2. Thank you!
  • Sage 300 CRE desktop - applications tab/list not showing payroll

    Sage 300 CRE desktop - applications tab/list not showing payroll the payroll module is installed and you can start it from the start menu and it works. In sage desktop in the leftmost applications, left of favorites there is no payroll.
  • Progress Billing SOV

    How can progress billings be setup to use Phases as the SOV lines that can have multiple cost codes assigned to the phase? Also, how can tasks be associated with cost codes?
  • Step by Step for Direct Deposit

    Is anyone doing direct deposit successfully? I have followed these directions and I still can't get it to work. I have paid other Sage consultants but most do not know how to do it. I checked on the Sage 100c videos and there is nothing on it. It…
  • Address Book and Accounts Payable Vendors

    I just recently started to use the Address Book module. I have noticed that most of my AP vendors, although appear in address book, do not have addresses associated with them. I need to do a mass mailing to all AP and AR vendors. Is there a way to populate…
  • Minimize Overlines

    Minimize Overlines is grayed out for an estimate, but not others. What did I do to cause this?
  • Set To Pay Column Disappeared

    I went to cut a check today, and when I go to "select invoices", the "set to pay" column has completely disappeared, and is not available to select in the "show/hide columns" drop down window". Does anyone know what happened and how I can get it back…
  • Billing

    The Invoice screen is so small how do you expand it so that all the columns are visable. I have clicked on the screen in the upper right corner but nothing expands.
  • Payroll Tax

    I am trying to enter 2 different tax withholdings for an employee. They want 1 amount for the federal and different amount for the state. They filled out a W-4 and a WT-4. Is this possible and where do I make the changes?
  • Drop Down not showing up in 1-7

    When I select 1-7 and try to see the drop down for accounts, it opens a blank screen in the background, but doesn't display a list. I have had the same thing happen in other parts of the program; however, today those are working (for instance, 5-3-1)…
  • Pop Up Window Re-Sizing Contents

    When using accounts payable - as an example - the pop up windows contents are extremely small. I am running windows 11. I have contacted technical support and anyone they will forward me to. The only answers I have gotten have been to purchase non hd…
  • Attaching documents to vendors

    when you attach a document to the vendor list are you able to save it in a different folder on the network