• Cash Management Register's Posted & Reconciled, But General Ledger didn't catch transaction.

    I have Cash Management register (CM) matching the bank account. The General ledger (GL) didn't pick up this transaction. CM is reconciled. how would I add this to GL and keep everything balanced? last time this happened, I had to do a funky chicken…
  • Reversing a miscellaneous cash receipt not linked to a customer ID ( Accounts Receivable)

    Good afternoon, Just wondering if there is a way to reversed a miscellaneous cash receipt not linked to a customer ID. I was trying to be clever : )
  • Move Payroll between states

    I have some taxable wages along with the SWH that got put to the wrong state, i do not have the option of voiding the direct deposits. how can i mvre the taxable wages and apply the SWH collected to the correct state?
  • 3rd Party Sick Pay

    An employee is on Long-term Disability where the Third Party pays the employer and employee taxes with the exception of SUTA and FUTA. They also issue a W-2 to the employee. I need to process their 3rd party sick pay through the system to pay the FUTA…
  • Applying payments for AR Invoices that were applied in the wrong order

    Firstly, We have 3 invoices 11113355, 11113356, 11113357. Invoice 11113357 was created to hold retainage for the previous two invoices after we received payment and realized retainage should have been held but was not originally. Therefore when…
  • undoing a voided check

    Hi I inadertantly voided a check in AP Sage 300 is there a way to reverse it? Thanks Anj
  • no data on the earnings distribution table for year-end closing

    I need to close the fiscal year of 2021, TB is balanced, chart of accounts all right, I can't figure out why the earning is not showing on the earnings distribution table?
  • Deductions

    In the deduction section, deduction amount but the lower amount (not the limit amount) was not taken on the first paycheck of the month. Why?
  • Remove an invoices from our Invoice Aging Report

    Our GL is correct, but as a result of a conversion issue, we have an AP Invoice stuck on our aging report that we do not wish to show up there. We do not wish to pay it, because then our GL will be off. Is there a way to remove this invoice from the invoice…
  • CM Posting Issue

    Hi, We seem to have an issue where we posted a CM entry (10158) and it appears in the GL, but not in CM. This is causing our reconciliation to not tie out. In CM Batch 10158: GL Batch 10158: Does anyone know what the issue is or how to…
  • Open Invoice Register showing invoices which is fully paid.

    Dear Team , We have a scenario where for some vendors, some invoices appearing in open invoice register which is fully paid , Attaching screenshot for one vendor for your reference , similarly we have few vendors as well . Thanking in…
  • How to apply cash on account to accounts payable invoice

    We have a separate GL set up for cash on account (it's not related to any specific customer, it's just a generic GL) that our cash applications people put funds to when they can't find an invoice to apply it to. If an invoice exists (but they had difficulty…
  • AR Adjust Receivables Summary entries in Revenue accounts

    My company has many entries hitting our Revenue accounts with the description "AR Adjust Receivables Summary". These entries are reducing our Revenue account balances. I do not see any offsetting entries in AR. Any ideas on what these entries are?
  • "Billable" Labor rates in Job Cost

    Management would like to see our job cost transactions show payroll as a set $ amount per hour as agreed upon by each project owner. These set rates would vary between project. For example, project X would have a billable labor rate for Project Manager…
  • Invoices not posting to AR

    I recently entered several invoices in Quick Bill. They have all been printed from billing and appear to have posted normally with no error messages on the posting reports. I have posted all my other modules ie EQ, JC, PR, GL etc as well. Now I'm trying…
  • VAT recording from AP to GL

    Dear Team, Re posting the issue again to get more attention , the problem is unsolved and demanding immediate attention. We have noticed a strange issue in treatment of VAT. The VAT is calculated in AP correctly and reflected in VAT report as well…
  • VAT recording

    Dear Team, We have noticed a strange issue in treatment of VAT. The VAT is calculated in AP correctly and reflected in VAT report as well. However, while posting in GL it has been split into two base accounts named 1601 and 1690. Below is an example…
  • Job Cost Batch Reversals

    Hello, We recently had an individual accidentily post a number of batches in Job Cost that should not have been posted. These batches ranged from accouting dates in February 2021 to April 2021. Luckily the GL was closed up to April 2021 and as a result…
  • Edit Change Order Headings

    Does anyone know how to edit the headder on a change order in contracts? It currently has our old business name on it and we are trying to change it to the new one.
  • How to set up Workers Comp NYS wage limitation so that it will job cost to all jobs for that pay period up to the max?

    NYS has a wage cap limitation. Currently the program will job cost Wrokers Comp to jobs in the order they are entered until Cap is reached. Remaining jobs get zero. Need it to prorate across all jobs up to the limitaion.
  • Employee Retention Tax Credit (ERTC)?

    Does anyone have a report that tracks the employee retention tax credit (ERTC)?
  • AP - Recurring

    We are new to Sage and yesterday I tried my hand at putting in quite a number of recurring invoices. This did not work out so well due to various payment dates setup in the vendor masters, which I corrected. Now I have a bunch showing as being due. …
  • Balance Sheet Total does not match AP Open Invoice Register w/ Cut off date

    The Open Invoice Register w/ cut off date for 12-31 is more than my Balance Sheet account. So it would seem that something is in the AP detail and not the GL. I do not have any unposted invoices. Is there a report I can run to identify this?
  • Billed Retention Entry

    When retention is billed at the end of a project, our AR module makes an entry to move the rentention out of "retention receivable" and into "current contracts receivable" and moves the amount to our "current" column on our AR Aging Report. Our auditor…
  • How do I prorate certain payroll items to job/cost code while keeping others as one lump sum?

    I would like to prorate certified payroll fringes (setup as a Pay>Cash Fringe with the auto box checked) to jobs and cost codes based on the corresponding regular and OT entries. We have various reimbursements and allowances such as cell phone reimbursement…