• Back Up - User.frm

    In the 'files to backup' instructions, every module says to include the 'User.frm (in the Formula folder).' We do not have a 'Formula' folder. I have done a filename search for user.frm in our entire live data folder but no results were returned. Where…
  • current file deleted by accident

    Someone deleted our current GL and JC file last night. How do we resolve without losing what work was done today?
  • Restore from a backup to a new company

    I have a need to restore a backup from the end of 2021 into a new company in Sage 300 CRE. What would the process be to do that, without effecting the current production company. thanks v
  • Backup best practices

    We are using System Administrator to do scheduled, nightly backups of Sage 300 CRE. However, they are failing intermittently, seemingly because some people forget to close Sage applications on their desktops every night. As I'm sure any IT professional…
  • Can you use Crystal Reports to change the value of fields in Sage 300 CRE...?

    If this is not possible what would the best way to accomplish this? I have the Certified Class description i want to assign to the Occupation field on the Master Employee Record, we would like them to match and currently they do not. Thanks V
  • Creating upload files for Arcoro...

    We are in the process of moving to Arcoro HR and I have been building imports for this. Two of the imports concern pre/post 2020 employee tax info, and some of the data required is Year, Additional Withholding, Filling Status for that year, Exempt or…
  • Open Closed Contracts Module

    I accidentally closed our contracts module twice, rolling it forward two months rather than one. How can I reopen the contracts module?
  • Backup Questions

    I am trying to determine the best possible backup solutions for Sage 300 CRE. Is it possible to restore single Sage files from a Microsoft Shadow Copy? If so, what is the correct way to do that without disrupting the database? Is it possible to…
  • Creating a Backup - Curious on a few things.

    I'm not able to create full image backup of my sage machine, so I'm planning on recreating it in another server. The issue being, when I open up System Administrator and I click my company folder, it says, "You have not selected all of your company folders…
  • Scheduled Backup using System Administrator

    Manually performing a company backup works fine but the scheduled backup does not backup the CompanyData folder. Is this a permissions issue as the scheduled backup is running the scheduled task as SYSTEM?
  • Inactivate Employees or Close Jobs

    Hello! Is there any way to inactivate terminated employees or get them to stop pulling into reports- same question applies to closing jobs? Currently we are archiving terminated employees (and jobs) to a separate data folder as they will pull into reports…
  • System Administrator Automatic Backup-Files Open

    So I am trying to switch over to using System Administrator to do the backups (we just started using SQL Replicator) and the first back up failed because someone left Sage open at their desktop and I got an error about Master.qlm being open. This will…
  • I mistakenly upgraded all of my files from 9.8 to 13.1. Having a problem with some files being recognized by software

    I mistakenly upgraded all of my files from 9.8 to 13.1. In the process, a number of files could not be "renamed" and thus did not upgrade. I am unable to access job cost records and unable to process payments in Accounts Payable. The File Doctor report…
  • Any way to empty Sage 300 CRE log file?

    In log viewer it is possible to Archive & Delete but it is extremely slow, only being able to handle 200,000 records at a time and the archive only writes 10,000 per file. I don't want to archive, I just want to delete. I have tried ODBC connect and using…
  • PO archive and upgrade?

    Has anyone had experience with archiving the PO module? According to KB articles, moving POs and COs to history is the first step in improving performance in the PO module. Clean out all those old records. I have done this in a test environment and can…
  • System Administrator (17.1) Restore (Not Responding)

    FormerMember
    FormerMember
    Restoring from a System Administrator backup file from two days ago, using the System Administrator restore function, but as soon as the file is chosen, it kicks to a non-responsive state. I have let it run at least 5 hours and can't tell if anything…
  • Table and Field Naming mode - JDBC2Pervasive query

    I am using Dell Boomi software to retrieve data from our customers Sage Pervasive DB. In order to do that, Boomi needs class name and connection url. It uses java and jdbc to connect to db. Class name is: com.pervasive.jdbc.v2.Driver. URL is in…
  • In System Administrator - Automatic backup fails

    I am curious if anyone else is having issues with the Automatic Backup Feature failing in the System Administrator. I can backup manually just fine, but the auto backup gives me this error: 2018-12-25 20:00:00 Starting backup 2018-12-25 20:00:15 Folder…
  • Sage 300 Construction and Real Estate PRM tables Pervasive

    FormerMember
    FormerMember
    Hi, I am working with a client using Sage 300 version 9.5(?). When I open PCC I am unable to see the PRM tables. After some research I think that the reason the PRM tables (among others) do not show up is because the DDF files do not contain the schema…
  • Deleting Printouts

    Can I delete printouts? Will this effect anything or cause loss of data? Is this a data file or simply an entry report for printing?
  • RESTORE FROM BACKUP ERROR

    I'm running Sage 300 Construction and Real Eestate version 18 without SQL and tried to do a restore to eliminate an accounting error and received this 2018-08-15 14:36:46 Using backup file E:\backup180815_125258.zip 2018-08-15 14:36:46 Restoring global…
  • Database Schema for Sage 300 CRE?

    FormerMember
    FormerMember
    Does anyone have any comprehensive form of databse schema or detailed data dictionary for Sage 300 CRE when trying to access using ODBC? I have been trying to find one for some time that details the table locations of data fields and have found Sage documentation…
  • Retrieving Data

    Is there a way to retrieve data if server that Sage (Timberlime) was on was hit with Ransomware?
  • How can I restore my Current.prt file from a Seagate backup utility?

    Somehow our Current.prt file was deleted and a new one was created when we processed a payroll on January 10, 2018. Now the Current.prt file contains only the data from that payroll. We use the File Tools>Copy function to back up our transaction and master…
  • Looking for a PRACTICAL, automated way of logging users out in preparation for taking backups

    I am hoping to find a way to safely log users out of Sage in order to prepare my server for daily backups. Everything I have read so far seems to depend on the users taking the initiative to log out of their applications at the end of the day, and then…