• Ts.ctl file in use during backup vs 17.1.8

    Here's a new problem after installing 17.1.8 update (not a problem with 17.1.7): Common Tasks - Tools - File Tools - Backup The "ts.ctl" file is in use when we try to use file tools to backup our data. The knowledgebase leads you to various methods…
  • Accidental deletion of meeting minutes?

    One of our employees accidentally deleted some meeting minutes. There was only one set. Had anyone ever had any luck in recovering minutes? She created them several days ago so we do have a nightly backup of our files... but is there anyway to extract…