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We've been using BW for over 10 years now and the one issue that keeps coming up is in regards to customer returns. Currently we process customer returns through this manner: OE>>Invoices>>Returns>>Invoice and fill in the necessary information required…
We currently process product returns through OE - Invoice Returns, then we physically send all the returns to our Quality Assurance warehouse. After they review the product they tell us whether to keep the credit in Returns & Allowances and honor the…
