• Negative quantities posting to I/C

    We are currently building a pump, the way we process the job is to charge everything and then at the end we post a negative quantity of the completed pump to balance the numbers. Unfortunately, now that I need to close jobs for the end of January next…
  • Is it ABSOLUTELY necessary to do a rebuild prior to upgrading?

    Urgent question - Upgrading. Do I have to rebuild? It takes too long for us to be able to upgrade. Going from 2012 SP13 to 2019 on a network install. Going from 2012 SP13 to 2019
  • AR Customer Statements

    I have a problem with printing AR customer statements. I select "Past Due" under "Customer balances to include" and print directly from the statement screen (not from a preview screen) but the entire open balance keeps showing up for the customer. I checked…
  • Adjust the customer and invoice description after posting

    In Sage BusinessWorks, we have a customer that is specifically for walk ins called "CASH". I have an invoice for a customer that was paid with cash before the invoice was "posted" and now my boss wants this detail adjusted to change the customer from…
  • Listing Packing Slips on an AR Invoice

    I see on the printed AR invoices that there is a spot that can list Packing List, but when posting an AR invoice, I cannot find where to edit this particular line. We have been resorting to using a "comment" in the Line Items section of the invoice…