• GL Codes in Vendor Inquiry don't show when I click on detail

    I upgraded to V2021 SP4 and since then I only get a one digit code when I click on detail to see the gl codes posted to on an accounts payable invoice entry.  I used to get the gl codes.  Keep in mind I went from 2019 to 2021.  I can see the correct detail…

  • Updates

    Hi! I'm new to Sage City. It looks like there is a lot of great info here.

    I joined after a suggestion from sage support. I received the year end check list and SP1 emails through my regular sage account but did not receive an email regarding SP2…

  • Automated Order Import E-commerce Integration

    My client would like to import orders from their e-commerce site, as well as update the site when orders change in BW (i.e. update order status on site when order converted to invoice, update shipping tracking info, etc). It sounds like importing order…

  • Business Transactions>Cash Receipts

    We're usually able to view all cash receipts when selecting Business Transactions>Cash Receipts for any specific date or customer number however, we posted a cash receipt for a customer and cannot see however, are ablet o see if in A/R detail report and…

  • Job Cost Labor Analysis Report

    Hello,

    When I try to create a Labor Analysis Report (in job cost module) the report always shows zero for all labor hours.  If I go to the "demo" company the report works fine--but in our normal company it doesn't.  What am I missing here…

  • No currency format in Maintain O/E forms

    Under the Order Entry Module I was redesigning a sales order to use for a commercial invoice.

    After creating a db calculation it would only display the number with no decimal places unless there happened to be cents in the calculated answer.  I wanted…

  • Previous Year's Employee Hours Missing

    Hello, I've been working on a custom export where I need a list of employees that have worked over 500 hours for 2019. While testing, I run the report in my current year company and everything is great. I go back to my 2019 company file to run the custom…

  • Where to download Pervasive 10 SP3 Linux ODBC drivers?

    Does anyone have or know where to find Linux ODBC drivers for the Pervasive 10 SP3 database used by BusinessWorks?

  • Multiple Sales Orders Linked to One Purchase Order

    Is it possible to link multiple sales order to one purchase order? We don't typically have just a one to one relationship. Often times we have multiples sales orders for different customers make up one purchase order to a vendor in order to meet the minimum…

  • BusinessWorks Plug In for E-commerce integration

    Is there a plugin on the Sage BusinessWorks side that we can use to create an integration with an e-commerce website that we are trying to build? Have others integrated with BusinessWorks? If so, what site do you use for e-commerece?

  • Create custom text field on PO

    I don't see a "comments" field for me to add to my Purchase order from the data fields that are provided in the Maintain Forms screen. Ideally, I'd like to be able to add a custom comment next to items as I create the purchase order or edit a purchase…

  • Does F9 for BusinessWorks work over a VPN connection?

    Can I assume that since BusinessWorks is not supported over a VPN connection that the F9 reporting is also not supported over a VPN connection? 

    Working remotely due to the COVID-19 has drawbacks, but this could be a real killer. 

    Thanks in advance for…

  • Preparations you can make to continue to run your business during uncertain times

    As a Sage customer or partner, it’s never been easier to work remotely and empower your business and customers through cloud-based technology. We’ve put together a list of tools and helpful tips to keep your business on track when you may need to work…

  • a direct deposit question

    hello! I've been working with Sage BW for a little over a year, specifically for payroll and payables/receivables at my job. We currently deliver direct deposits separately through our bank, but I'm curious if there is a way to print "Direct Deposit"…

  • BW32-Task4005 is not responding

    Hello,

    We are trying to post an Inventory Receipt Adjustment and the program freezes after about a minute.

    Location: Inventory Control > Purchasing > Purchase Order Receipts

    The odd thing is, there were multiple parts on the purchase order. Only…

  • Negative quantities posting to I/C

    We are currently building a pump, the way we process the job is to charge everything and then at the end we post a negative quantity of the completed pump to balance the numbers.
    Unfortunately, now that I need to close jobs for the end of January next…

  • Sage City, your new source for product release updates

    When it comes to product updates, it’s critical the right people get the news in a timely manner. That’s why we’re asking you (and your colleagues) to proactively choose the news most important to you by subscribing to the Announcements…

  • Moving a settled credit card transaction

    I need to move a transaction from November 2018 to September 2018 so I can reconcile it.

    This God awful system won't let me post into 9/2018 because it's more than a year.  HOW can I do this so that I can reconcile the account correctly.

    Is there…

  • Correct Pay Rates

    I need to generate a report that lists all my employees, all their hours worked, vacation hours, sick hours, vacation hours, etc. with the correct pay rate connected to each entry of hours.  This is to cover an entire year so I'm not excited about having…

  • Is it ABSOLUTELY necessary to do a rebuild prior to upgrading?

    Urgent question - Upgrading.  Do I have to rebuild? It takes too long for us to be able to upgrade.  Going from 2012 SP13 to 2019 on a network install.

    Going from 2012 SP13 to 2019

  • Does upgrading change the amount of users that can access sage?

    We upgraded to 2019 from 2017. We could have multiple people in sage before and now it seems we can only have one at a time. Sage support says we are only licensed for one user at a time but we only ever had one license. 

    Has anyone else experienced this…

  • Sage Business Works Payroll Price Change

    Pricing Change Effective August 1, 2018 

    Sage Business Works pricing adjustments are based upon our annual pricing review across Sage North America.  

    The addition of tiered pricing for Payroll in FY19 impacts all on-plan Sage Business Works customers that are…

  • I want an almost duplicate price level. Can I copy one price level and make adjustments to specific part pricing

    We have 3 price levels and level 5 is our best pricing, but for some customers they'll get even better pricing on some parts so I want a new price level for them. I don't want to re-enter the entire inventory to create this new pricing level, so can I…

  • Part issues report by custom date

    Hi, 

    Can anyone help and tell me if there is a report that will tell me how many issues I have for a particular part over a specific time range?  Not MTD or YTD and not a dollar total.  I need to know how many peices I sold.

    Thanks

  • Different Hourly Rates for the Same Employee

    Is it possible to set up multiple hourly rates for the same employee?  We are implementing a new system whereby employees will be paid a different hourly rate based on the type of work performed.  I'm not seeing a way to set this up through Maintain Employees…