Sage 500

Does anyone know, when you process the Drop shipment PO and SO in SAGE 500, accidentally closed one of the lines and post it in the Receipt of Goods However, we still have part of the items no receive. does anyone know how can I open this line? the…

I am posting my first AP batch for 2021 and received an error stating that the period is currently locked and posting is not allowed. We did not lock the period but I do see in Accounts Payable - Process Period End that there is an option for me to Unlock…

Hi, I'm not able to fully pick all the lines in DCSC Create pick list. They only when I select Out of Stocks Picks and it says Available to Ship 0. Has anybody ever had this issue?

I have encountered the error "Prior 1099 submission exists for vendor XXXX for 2020, Form 2" I think the issue is I've just ran the test for 1099 software just installed in my computer. I entered 2020 to see but then I closed out the window right away…

Does anyone know of a way to show who committed a shipment? From what I am seeing, when the shipment gets 'committed' the status changes to say 'Committed', then after the batch gets posted (normally 4x a day) the status changes to 'Posted'. Is there…

Hello, I am getting this error when creating a RMA for all items. "Item (X) is inactive for the return warehouse (warehouse)". Clicking OK on the dialog box allows me to continue the RMA and I can also process the Customer Return without issue. All…

When you click to Generate PO on a line item of a sales order and process Generate PO from SO it creates the next available PO number. RIght now we are manually creating the POs and giving them a PO number of DS order # (to indicate a Drop ship) then…

Hi All, I created a voucher, posted it and then processed the invoice for payment and also posted this. I accidentally posted to the incorrect bank account and have created a journal to balance the amounts correctly, however I have also credit…

How about we want to add a new procedure to the goods receipt process, I want to know if there is any way to see the comment that is made in each individual line in inventory transactions. I hope you can help me, greetings!

When closing and invoicing orders, some invoices do not show item descriptions or item id's. All orders are imported through the SO API and this issue does not happen with every order. Is this a Sage 500 bug or could there be something wrong with the…

HI, I have a HOW TO question. Is there any way to automatically create a Purchase Order from a Sales Order when certain items or drop ship items are on the Sales Order? Has anyone done this or is this core functionality? Thank you. -Robyn

Does anyone have experience with inventory distributions using serial numbers with a mask? ISSUE: Serial numbers used for inventory that has not yet been shipped out does not allow reuse and displays a message to notify the user, but if the inventory…

We are using Sage 500 2018 v7.90.0.0. It seems we could do this with our previous version of Sage, but now, we cannot. The batch appears to delete, but it does not. It doesn't give an error, but when you view the batches in the system, it is still there…

We have several vendors that require us to make pre-payments for PO orders. We have a few of these payments where we haven't yet received the corresponding invoice before the 1099 deadline, and we're not sure how to address them. Since no invoice has…

Even after closing out MAS and reopen and try to post again we get the same error.

I have a pick/pack that was done with a 8/7/19 future date in error. I don’t believe that the pick/pack can be deleted or the date changed on it but need to know if I change the date on the invoice how it will affect the information processed. How does…

is there a way to reverse a posted bank reconciliation? I am new to Sage 500 and have made an error that covers 2 months of bank reconciliations. I failed to key in the Bank Ending Balance for these 2 months and have just caught the error.

All users are unable to process checks - same error returned "Cash Account Locked by Another User" - how do we reset? unlock? figure out which user?

We have cost tiers will zero quantity that have small balances in material costs. What is the best way to zero out these balances?

Has anyone ever seen an invoice that was paid/closed, but still has a balance? we have a weird situation with an AP voucher that was paid via wire(manual payment). On the payment side (via insight query), everything looks fine. it's applied to multiple…

When Generating the Payment list for a specific supplier, the 8 invoices are picked but with 0 Value, All invoice are stil, open and hold indicator is BLANK. How do i get the invoice to populate on the payment list?

I am showing a negative work order quantity. I can't even create a work order with a negative quantity. Please advise

So, I'm looking at implementing Landed Costs (finally!), and have a few questions: It appears that the Inventory Value/Cost of the item in question is altered accordingly; the offset is the Landed Cost GL -- in our case, Freight/Duties. However, when…

Hello! We are trying to post a batch of Receipt of Goods and keep receiving the following error: Can anyone offer advice/suggestions/a solution?? Thank you!

Getting print Error after patching to 7.70.7 of SAGE 500 2016.