• We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks

    We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks
  • Process Invoice for Payment

    The Treeview has changed and it is now unusable. Tree view use to contain yellow/ black circles to this you can no longer select individual invoices for payment
  • SED/Paya integration seems to have failed

    All of the sudden, SED/Paya will no longer launch and we don't have access to the Vault or CC Payment processing. Even Maintain Credit Card Processor Accounts -> Test Account fails. Has anybody seen anything like this before? I'd guess that the integration…
  • Creating a debit memo in Purchase Order module for returned items on PO

    We had an employee try something new, and entered a bunch of returns using the PO module. These are outstanding in Purchasing Clearing. The credits from the vendor were processed via A/P directly to COGS. I'd like to invoice these returns, and get them…
  • Is there a way to do mass write offs?

    We've got thousands of invoices in our system that are aged beyond any reasonable collections timeframe (dating all the way back to 2003), so we need to get them written off. Is there a way to do a massive write off or do these have to be done one by…
  • How to find a lost un posted invoice that I lost and can no longer find

    Hello everyone, i was working on invoicing yesterday and i lost one of my biggest invoice and didn’t get to register/post it and now I can’t find it this is what I did. I went to Invoices and made a batch with all of the invoices then clicked on enter…
  • Who Committed the shipment?

    Does anyone know of a way to show who committed a shipment? From what I am seeing, when the shipment gets 'committed' the status changes to say 'Committed', then after the batch gets posted (normally 4x a day) the status changes to 'Posted'. Is there…
  • Item is inactive for the return warehouse error

    Hello, I am getting this error when creating a RMA for all items. "Item (X) is inactive for the return warehouse (warehouse)". Clicking OK on the dialog box allows me to continue the RMA and I can also process the Customer Return without issue. All…
  • SO to PO

    HI, I have a HOW TO question. Is there any way to automatically create a Purchase Order from a Sales Order when certain items or drop ship items are on the Sales Order? Has anyone done this or is this core functionality? Thank you. -Robyn
  • Reverse a Bank Account Reconciliation

    FormerMember
    FormerMember
    is there a way to reverse a posted bank reconciliation? I am new to Sage 500 and have made an error that covers 2 months of bank reconciliations. I failed to key in the Bank Ending Balance for these 2 months and have just caught the error.
  • Error posting Receipt of Goods batch

    Hello! We are trying to post a batch of Receipt of Goods and keep receiving the following error: Can anyone offer advice/suggestions/a solution?? Thank you!
  • Does anyone know what a TranStatus of Incomplete in the tpoReceiverLog table means?

    We have some, less than 100, records in the tpoReceiverLog table that show a status of 1, which vListValidationString says is Incomplete. The RcvrKey 's do not exist in tpoReceiver, so I am suspecting that they are somehow orphaned records in the system…
  • Batches stuck as "in use"

    We have run into an issue a few times with both AP and GL batches. The status changes and is stuck on "in use". We check that there are no users in the batch, but the status gets stuck, we can't delete it or post it. The only resolution we are able to…
  • Paying AP Invoices by Credit Cards

    Currently we enter AP Invoices under the company name then on the due date we pay by credit card and make a flip to remove from the vendors name into the appropriate Credit card AP account.. Is there an easier way to complete the flips without entering…
  • clsScriptMgr.ExecuteScript: Method '~' of object '~' failed

    A user is getting this error message when they try to complete a Transfer Order. In the past, logging out and back in has allowed the user to continue, however now it's not working as a workaround anymore. I logged in on my account and the transfers went…
  • Freight taxes

    Our company needs to start taxing certain customers and I'm very familiar with how to use Sales Tax for items. I remember also taxing freight - many years ago - but I cannot remember how to set it up to include freight as well. Can anyone remind me how…
  • Using Data Porter for Project Transactions

    I'm in Finance / Accounting at an international consulting firm. We're trying to find a way to accrue revenue at a project level without having to record credit memos and reversing debit memos that would actually impact accounts receivable. We're therefore…
  • ap trial balance query

    does anyone have a query that returns the value of the AP trial balance? We want to extend that functionality to show line dist level detail of vouchers
  • We have 2 old pick lists that are stuck. The pick numbers show up in Explore-Pick Lists (show as status = pending) but when I type the pick list numbers no records are found.

    We have 2 old pick lists that are stuck. The pick numbers show up in Explore-Pick Lists (ship status = pending and there is a shipment number) but when I type the pick list numbers to reprint pick list, cancel pick list or confirm picks the pick numbers…