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  • Why does ROE not bring in data for box 15c for some employees, but does for others?

    I've been working with Sage 300 Canadian Payroll for over a decade and this is the first I have seen this. When generating ROE for a particular employee, usually it will auto populate Box 15C with all their pay periods starting at the most recent one…

  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…

  • New Update, No Notification

    I am a Sage Certified Consultant. I subscribe to the announcements forum. I am supposed to have new posting emailed out to me. This did not happen. My customer just received the CP72DSP1 notice by email, but I do not. How do I get back on the Customer…

  • Trying to print a Record of Employment using Sage 300 7.2 Canadian Payroll but there is no print button on the user form

    Client is using Sage 300 2014 with Cdn Payroll 7.2 with the Jan 2016 tax table. They can fill out the ROE form and print the 15C but there is no button to print the completed ROE. Can they still print ROE's or do they need to do ROE Web? Thanks in…

  • Important: Changes to web ROE submissions for Sage 300

    Hi All, This is a quick heads up. After March 31, 2016, Service Canada is no longer accepting web ROEs that are formatted using version 1.0 of XML File Layout. Our team is working to update Sage 300 ERP in order to make sure you're system is ready to…

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