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  • Final Pay period date is wrong can not create ROE

    I can not export an ROE because it says the final pay period is wrong. the last pay period is Feb 25 to March 2nd and his final pay was March 8th (the following Friday) This is correct but it is still telling me its wrong. Can anyone walk me thru the…
  • Director's Remuneration not showing separately on OID report

    Good day, Upon closing out the recently ended payroll year I noted that our director's remuneration no longer shows separately on the OID report as it used to - I have no idea how to correct this. I need to submit our return of earnings soon and need…
  • Extension date for the 2023 Return of Earnings Submission - 1 April to 30 June 2024

    The Acting Director-General of Employment and Labour published a general notice (Notice 2314 of 2024) extending the deadline for the 2023 Return of Earnings (Financial year 2023/2024) submission. The notice confirms that submissions will be opened from…
  • Extension date for the 2023 Return of Earnings Submission - 1 April to 30 June 2024

    The Acting Director-General of Employment and Labour published a general notice (Notice 2314 of 2024) extending the deadline for the 2023 Return of Earnings (Financial year 2023/2024) submission. The notice confirms that submissions will be opened from…
  • Why does ROE not bring in data for box 15c for some employees, but does for others?

    I've been working with Sage 300 Canadian Payroll for over a decade and this is the first I have seen this. When generating ROE for a particular employee, usually it will auto populate Box 15C with all their pay periods starting at the most recent one…
  • Return of Earnings 2022 submissions: Further extension of submission deadline from 31 May 2023 to 30 June 2023

    The Director General of Employment and Labour published a Government Notice further extending the deadline for the 2022 Return of Earnings (Financial year 2022/2023) submission from 31 May 2023 to 30 June 2023 . Previously, the submission was extended…
  • Return of Earnings 2022 submissions: Further extension of submission deadline from 31 May 2023 to 30 June 2023

    The Director General of Employment and Labour published a Government Notice further extending the deadline for the 2022 Return of Earnings (Financial year 2022/2023) submission from 31 May 2023 to 30 June 2023 . Previously, the submission was extended…
  • OID values to submit on DOL website

    Good day This is my first time using the OID report for the ROE calculations. Could someone please advise, when calculation the employees totals I see three totals The Under Limit Earnings, The Over Limit Actual Earnings and the Over Limit OID Earnings…
  • Extension date for the 2022 Return of Earnings Submission (March 2022 - February 2023)

    The Director General of Employment and Labour published a Government Notice extending the deadline for the 2022 Return of Earnings (Financial year 2022/2023) submission from 1 April 2023 to 31 May 2023 . The online ROE online submission portal will…
  • Extension date for the 2022 Return of Earnings Submission (March 2022 - February 2023)

    The Director General of Employment and Labour published a Government Notice extending the deadline for the 2022 Return of Earnings (Financial year 2022/2023) submission from 1 April 2023 to 31 May 2023 . The online ROE online submission portal …
  • Extension date for the 2022 Return of Earnings Submission (March 2022 - February 2023)

    The Director General of Employment and Labour published a Government Notice extending the deadline for the 2022 Return of Earnings (Financial year 2022/2023) submission from 1 April 2023 to 31 May 2023 . The online ROE online submission portal , will…
  • Having some trouble with ROE forms

    I'm looking to print an ROE for a single employee. However, I seem to be unable to select the employee from the list of terminated employees for the years I want. In a nutshell, the employee's first pay was received on September 1st, 2021. However, they…
  • Return of Earnings (W.As.8) 2021/2022 Submission Period - 1 April 2022 to 31 May 2022

    The Return of Earnings (W.As.8) submission period for 2021/2022 will be from 1 April 2022 to 31 May 2022. The ROE Online System will be temporarily shut-down from 18 March – 31 March 2022 to update the system for the 2021/2022 submission period. Some…
  • Sage Business Cloud Payroll Professional Support Newsflash March 2021

    Click here to download the latest Support Newsflash
  • OID Return of Earnings (W.As.8) Submission Period Extended

    The 2019/2020 Return of Earnings (W.As.8) submission period has been extended until 30 June 2020 . Please go the Department of Employment and Labour website for more information.
  • COVID-19: Handling Layoffs and ROE Creation using Sage 50 CA

    With the outbreak of COVID-19, we are focused on the wellbeing of our colleagues, families, customers and communities. Our thoughts go out to you and your families as we all balance navigating the challenging business environment, while taking steps to…
  • OID Return of Earnings (W.As.8) submission period - 1 April 2020 to 31 May 2020

    The Compensation Fund published a notice on the Department of Employment and Labour website, informing employers that the 2019/2020 Return of Earnings (W.As.8) submission period will be from 1 April 2020 – 31 May 2020 . Click here to view the notification…
  • OID Return of Earnings (W.As.8) submission period - 1 April 2020 to 31 May 2020

    The Compensation Fund published a notice on the Department of Employment and Labour website, informing employers that the 2019/2020 Return of Earnings (W.As.8) submission period will be from 1 April 2020 – 31 May 2020. Click here to view the notification…
  • Sage 200c VIP and Sage VIP Support Newsflash December 2019

    Click here to view the Sage 200c VIP and Sage VIP Newsflash for December 2019.
  • Release 5.2a: OID Report (used to complete Was.8 Return of Earnings) Excel template reflects incorrect OID limit (R 458 520 instead of R 430 944)

    Release 5.2a is available on the Customer Zone and all RSA users must install the new software on the Tax Year-end Copy System. The reason why users must install the update is due to IRP5 validation changes included in the software. We have identified…
  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…
  • ROE Web form update

    Just a short blog post to touch on the upcoming ROE Web form update. On March 31st 2016 the CRA is changing the format of the ROE when submitted electronically. You may have received notification of the Decommissioning of ROE Web formats, or something…
  • New Update, No Notification

    I am a Sage Certified Consultant. I subscribe to the announcements forum. I am supposed to have new posting emailed out to me. This did not happen. My customer just received the CP72DSP1 notice by email, but I do not. How do I get back on the Customer…
  • Trying to print a Record of Employment using Sage 300 7.2 Canadian Payroll but there is no print button on the user form

    Client is using Sage 300 2014 with Cdn Payroll 7.2 with the Jan 2016 tax table. They can fill out the ROE form and print the 15C but there is no button to print the completed ROE. Can they still print ROE's or do they need to do ROE Web? Thanks in…
  • ROE form updates and Alberta tax changes for Sage 50 CA

    Just a short blog update this week to touch on two tax issues. In the spring of 2016 the CRA is changing the ROE forms. You may have received notification of the Decommissioning of ROE web formats, or something similar to that. None of these changes are…