• Documenting payments made outside of Sage 300 to vendor information

    I'm not sure if this will make sense, so please bare with me. I made a payment with our bank via ach to pay for a larger invoice. Is there a way to document this invoice in sage 300 and mark it as paid so that it reflects on the vendor profile? We don…
  • Control of non-stock items

    Hello, We have a repair department where we have lots of non-stock items. Is there a way in Sage300 to be able to keep track of those items? We don't want to consider them as inventory items. Thanks,
  • Error during AP Payment Import

    Hi all, While importing AP Payment, I encounter this error "The bank code and bank currency combination does not match that of the batch". However, the batch is still imported with all (total = 3) of the entries. I do not understand what does…
  • GL Batch Posting Error: Period 1 in fiscal year 2024 is locked for General Ledger in Common Services' Fiscal Calendar.

    Hi There, I am new in a company and Sage 300 premium. July is our period 1 for the new fiscal year 2024. There is no accountant in the company in July, hence nothing posted in GL in July. When I posted AP source entries from GL batch listing, this is…
  • ICSHipment in Postman

    Hi Im getting the below error when i try to post back to the API using postman
  • creating PO invoice using RESTful API

    How do I create a PO invoice via the RESTful API? There are only GET methods when trying to overcome this by creating an invoice using AP/APInvoiceBatches in the body of the request in the field "SourceApplication" I've given the value "PO" this isn…
  • Sage 300 2023 Web screen AR unable to create entries

    When choosing AR Batch or AR Entry via web screens, the page loads but the detail and optional grid spin incessantly, making it impossible to enter any data. IMPORTANT: log in as admin, we are able to enter data. See screenshot.
  • AR integration to GL not bringing across functional values

    Hi Just wondering if there is a known issue with the posting of AR invoice batches to the GL when multicurrency is in use. All of a sudden, starting Mid Feb 2023, the functional values are not posting to income accounts and all income is going to the…
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • How to populate GL Journal Entry - CUSTVEND column

    Hi all, On the GL Journal Entry screen, entry number finder, there are Customer / Vendor Number and Customer / Vendor Name column, which is related to GLJEH table, CUSTVEND column. I check on it and found that there is no value in this column. I would…
  • Miscellaneous charges detail not populating in OE Credit note screen

    When a user tried to create a OE CN against an invoice that only consist of a miscellaneous charge, it doesn't populate the item details, however, header informations populate. I have tried to restore defaults for both the OE CN icon and detail lines…
  • Bank Reconciliation posting error: Requested payment was cleared previously

    We have been working with a customer who has had some issues with their bank rec. We have worked through their issues and are at the point where we are ready to post the reconciliation and we have received this error: Requested payment was cleared previously…
  • Can you reconcile E-Statements with Fifth Third Direct Bank that is different from Fifth Third Bank

    Hi, I have a client that would like to Reconcile E-Statements with Fifth Third Direct not Fifth Third Bank and they cannot. Does anyone no if Fifth Third Direct is supported? Thanks for all you do
  • Customer number change and National Accounts

    Client has a request to change the customer id but the customers belong to a national account. Reason for the change is that the customers are changing affiliations and client built in national account identifiers in the customer number. Most of the customers…
  • Posting Payroll

    Our payroll period is 5.9.22 - 5.22.22. Payday is 5.27.22. After we are done with payroll, we post payroll. Our GL manager stated that there are unposted items. Can we run a repost? Before our next payroll pay date?
  • Error message when post Invoices: Invoice Batch Attempt to perform Record Update without security authorization.

    Hello Team, I try to post the Invoice, but receive the following error message: Invoice Batch Attempt to perform Record Update without security authorization. Could you clarify how to fix this error message? What settings I should do?
  • Bank Services Error

    So I posted a transaction in Bank Services (deposit) in January - it was the wrong amount (posted say $150 when it was only $100) - so I went in and reversed it and reposted the transaction with the correct amount. No big deal right? well now my boss…
  • AP Credit Note- Multiple Entries for GL account AP Trade

    Using Sage300 2020 - SAMINC a credit note was created for vendor 1350. The related GL journals seems a bit strange to me. See attachment. There are 5entries for the payables account, Why? https://drive.google.com/file/d/1Uck4Gtx_mNkBP2ctxkg7ZGDI9AV…
  • Processing Invoices and Receipts for National Account

    I am trying to process invoices and receipts in Accounts Receivable for a National Account (main account and not a member account), but I get the error that " Customer number XXXX does not exist ". I was under the impression that this is possible and…
  • Project and Job Costing - Web-screens v2022

    We are trying to switch from Sage Desktop to Sage web screen. All our modules are available on the web screen except for PCJ. We realize that there are a few limitations at this time when trying to enter or view job-related entries from AP / AR. …
  • Identify Account Segment from PO Transaction

    I need your advise on how to use account segment (identification of account segment) even from PO. Let’s make example, a PO was created from Segment Division of 100 (Fakultas Kedokteran). What I wanted is when I receipt goods, the Journal will be Dr Inventory…
  • Web API - Sage 300 2020 - ARReceiptAndAdjustmentBatches

    I may not be processing this correctly. Send the request below creates a new batch everytime. POST: http://localhost / Sage300WebApi/v1.0/-/TESTCOM/AR/ARReceiptAndAdjustmentBatches { "BatchRecordType" : "CA" , "BatchNumber" : 100 , "BatchType…
  • Mass Apply Documents

    Sage 300 Any solutions that can Auto-Apply mass open documents for all Customers in the A/R? Credits (Open Receipts, CN etc) against Debits (Invoices, DN etc) using a certain criteria e.g. Date etc
  • Serial number

    I have an item number that was serialized by mistake. Is it still impossible to change a serialized item to non-serialized? Thanks, Elise
  • AP entry - How to deny continuation of entry if year is wrong?

    Sometimes clerk uses the wrong year, or month, when entering AP invoice. We post automaticall;y to GL She doesn't check her report for errors and then controller needs to investigate when it is denied posting at GL level. Does anyone know of a way…