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  • Migrating Servers, An error occurred trying to create the Reporting Trees folder

    We migrated Sage 300 to a new server and de-commissioned the old server. We save intelligence reports monthly on our network drives, when opening the files that were created prior to migration, we get the following error message: An error occurred…

  • Issue after installing Intelligence Reporting Excel Add-in

    Hi there, We are having an issue in Excel after installing Intelligence Reporting and enabling the Excel Add-in where the ribbon will no longer display. This is on Office 2019 64bit version 1910. I assume this issue is due to a compatibility issue…

  • Not a valid Crystal Report

    After upgrading to Version 14.1, some of our systems will not print Crystal Reports. When attempting to print we get the following error message. We have attempted to perform the suggested Resolution on KB 55371 with no results. Anyone have any ideas…

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