Sage 300

The product has an odd number of quantity on S/O. There shouldn’t be any decimals in this field because all quantities listed in S/O should be for each.

A credit card payment was entered, posted to the correct customer, but to the wrong invoice. Is there a way to fix this. We attempted to reverse the entry, but since it was made with Sage Payment Solutions this was not allowed.

When the terms are credit card all orders in order entry should be pre authorized. Is there a way to find orders that should have a pre authorization and do not?

If I enter an order in OE and enter a prepayment and post the order, when I later invoice the order the prepayment is not shown against the invoice, but only on the right hand side of the invoice totals as an order prepayment. If I enter the prepayment…

We are doing a bank rec and the amount of deposits outstanding is incorrect. When we take a look at the outstanding deposits they are only $13,000, but the report shows $41,000. The outstanding checks are correct. Any ideas?

How do I see the activity for miscellaneous freight charges in order entry? The only report I see just lists the set-up information for miscellaneous charges.

How do you create a report to show the sales for a national account if the customer numbers are not contiguous?

When attempting to import inventory records we get an error "Category Cannot Be Blank" We have an entry in the category field. We even updated the inventory record with the value manually and then again attempted to import and we still get the error.…

How do you change the Sage Intelligence Report for the top 5 customers? I may want the top 10 or top 20, or even left the customer enter the number they would like to see.

How do you fix a customer check that has been applied to the wrong invoice.

This is the error I receive. View 'OE0520' is not a valid View ID. I went back to my client and did a database dump and load into my system and I still get the error. Any ideas?

hi guys, need to pick your brains on this one: M(aster item) = A + B + C + D In one single transaction, we would like to swap (exchange) D with X, in other words: M = A + B + C - D + X How do we achieve this without first "disassemble" then…