Sage 300

We have a customer account with an open PY (overpayment of an invoice) where the funds will not be refunded to the customer. We want to clear and close the account but the AR receipt batch will not allow us to adjust off the open credit amount via a zero…

I have an entry that won't post due to an error in the billing date. How do I correct the date so it will post in the correct period?

Hi everyone, There has been some instances were receipts were made and applied to invoices in the AR, but some of the balance has remained unapplied. These are on the trial balance as a PY document, and I am unsure how to clear them. Any help is much…

In AR module, I can't figure out how to change the date of a posted transaction. The amount will stay the same. There is a few that the incorrect dates were applied and I would like to just go in and change the date. Is there an easy way to do this? …

Have a client that tries to enter adjustments in Inventory. Sometimes when there's insufficient quantity for the adjustment it gives this error message, they fix their error and continue on: Other times, they get this error and it causes them to…

Hello, I have a few items that were capitalized some time ago that need to be returned to inventory. I am unsure how to do this. How can I move them back to inventory and have the original cost associated with each item? And how can I adjust the accumulated…

Hello, While posting a receiving slip, the wrong item quantity was entered (2 instead of 1) and posted. I can re-post the receiving slip, but the inventory quantity for this item remains overstated. How can I correct this? Thank you!

Hello, When I entered receipt, I input the wrong receipt date and posting date as 01/12/2014 while it should be 01/16/2015 to match my batch deposit date. Then, I cleared it in the bank for the month of 1/31/2015's reconciliation. Later, when I reviewed…

Hello, I recently posted about 10 invoices from BL with the invoice date of 1/20/2014. Is there an easy way to change or edit this date in AR, without having to void the invoices and regenerate all 10 from BL? When I go to adjust the invoice in AR, the…