• General Ledger Ready to Post

    Hello, In General Ledger, Batch List, is it possible to set a series of batch to Ready to Post Yes instead of doing it one by one? Best, Helen
  • Made Bank Entry instead of A/P Invoice Payment

    So - I apologize - i'm still learning Sage 300 and Accounting processes. Normally when my company pays the credit card bill I create an invoice for each persons card/bill for the month and simply record it as an invoice payment to match to the bank account…
  • AR cash receipts application to invoices

    Hi, How can we determine in AROBL the application of a payment to an invoice? Which field links the 2 records (invoice and corresponding payment)? Ty.
  • what to do with a bank receipt that doesn't match invoice

    Our arrangement with our payment processing company is such that when a payment is made by a guest, a transaction fee is deducted from the original payment and the net amount is then deposited into our bank account. I want to show the total amount in…
  • Offseting a vendor payment with another vendor invoice

    Hello, We have two different suppliers. We get one invoice from vendor A, but vendor B is paying for it. Is there a way to offset it without doing a credit note on Vendor A? Thanks! Helen
  • Bank Services Error

    So I posted a transaction in Bank Services (deposit) in January - it was the wrong amount (posted say $150 when it was only $100) - so I went in and reversed it and reposted the transaction with the correct amount. No big deal right? well now my boss…
  • AP Payment Batch from Invoice batch

    Is there any way to directly move an invoice batch into a payment batch> ie we have an Invoice batch with 3 invoices for 'widget inc.' and 2 invoices for 'xyz corp.' we want to move to a payment batch with 2 checks 1 covering the 3 invoices for…
  • bank Rec Deposit Date, Posting Date

    Problem: Receipt batch with a deposit date in one year and the posting dates of each entry in another year that was reversed Problem specific Details: Receipt batch created and posted as deposit date of 01/12/2022 and all entries in the batch with…
  • AR Adjustments

    How do you remove a posted adjustment in AR. I had a xact that I adjusted incorrectly, entered the correct adjustment but left with an adjustment that is essentially hanging. I can't adjust the adjustment because the document's balance is 0. Any help…
  • GL Create New Year claims another user is logged in and won't process

    Client on Sage 300 v2018. Trying to Create New Year and the message pops up about another user or screen being open. Sage does NOT show any other users logged in and the create new year is the only screen open. I had them have all the other workstations…
  • Sage 300 - Payroll Quebec - QPP exemption and EI

    Hi, I am setting up a new database for a client, the QPP calculation doesn't take the exemption of $3500 and the calculation of Employer portion on Employment insurance is also wrong. Could you please help me on this issue? Thank you
  • Canada Payroll 7.3 - Calculate Payroll Error

    We have a client that is getting an error running calculate payroll. It does calculate , but at the end a message pops up: An error has occurred during the processing of Calculate Payroll. The error returned was 1. The operation being performed was…
  • Vendor prepayment has now been refunded

    We prepaid a vendor for product in the previous month, November. Therefore, we recorded the cash payment as a prepayment so that we could reconcile the books. However, we have now been told that the units will not be available and the supplier has returned…
  • Adding new general ledger code to appear on the financial statement

    I added two new general codes however they do not appear on my financial statements why?
  • New year creation not showing in fiscal calendar

    Hi, In fiscal calendar New (+) button is not showing, so not able to create new year. It is ADMIN login. What could be the reason for this.
  • revenue recognition

    I am having trouble with revenue recognition. Actually,I have been doing revenue recognition for more than 14 months in this company and have not faced any issues. This month (Nov 16), I closed 15 jobs using Revenue Recognition on Nov 16 and kept…
  • AP check run posting missing GL entry

    Hello, After printing checks we proceeded to post the check run. For some reason the system "hang" for several minutes. We closed the Sage windows in an attempt to make the system work again. Now our AP aging is updated with the checks that were issued…
  • How to Link a Payment Code to the Bank Reconciliation

    We are starting to do EFT(s) to process some payments. I usually create a batch of invoices and then create a payment batch, In the past they have all been to cheques so I select criteria and then process the cheques. Once posted they will appear in my…
  • Apply Open Credits to an Invoice during Invoice Entry

    How to apply open credits e.g. prepayments, open credit notes etc directly to an Invoice in A/R while entering the Invoice. The Invoice amount should reduce with the credits amount.
  • Mass Apply Documents

    Sage 300 Any solutions that can Auto-Apply mass open documents for all Customers in the A/R? Credits (Open Receipts, CN etc) against Debits (Invoices, DN etc) using a certain criteria e.g. Date etc
  • Check Runs in Designated Batches

    Hello Everyone, I am newer to Sage and was wondering if there was an option to select certain checks and assign them to a specific batch? Then run that specific batch when its ready? Thanks Jenny
  • In PM-Refund a security deposit for future lease

    We set up a future tenant and posted a security deposit. The tenant changed their mind, so we refunded it. The refund entries posted to PM and GL, but not on the tenant ledger. In fact, the security deposit still is on the tenants account. Do we need…
  • Bank reconciliation variance

    Hello, there is a discrepancy between the adjusted book balance of our bank rec and our gl account over a number of periods. The first variance ties perfectly to one entry that appears like it was posted correctly as a bank entry and cleared on the bank…
  • Reversing/Editing a bank reconciliation that has been posted

    Hello, I have identified a number of bank reconciliations where the adjusted book balance does not tie to the GL amounts. These are bank reconciliations that have been posted and I am unable to modify or look into the transactions that might be throwing…
  • Posting to previous FY

    Hi we have an error batch as the error occurred because the user has posting to a prior year (posting date 22 July 2021and value date 30 June 2021). The posting has to be done to last financial year (2020-2021). We have already done End of Year Processing…