• Canada Payroll 7.3 - Calculate Payroll Error

    We have a client that is getting an error running calculate payroll. It does calculate , but at the end a message pops up: An error has occurred during the processing of Calculate Payroll. The error returned was 1. The operation being performed was…
  • EFT Payroll Reconciliation - HELP!

    I have had success setting up our EFT Payroll (Orchid) with Sage 300. However, when I go to reconcile my bank through an OFX statement the bank has processed the payroll as a full total withdrawal and of course, on the Sage side, it sees the individual…
  • Box 52 Pension Adjustment not showing up on the T4

    We have 2 deductions set up for Pension. One is for the Employee contribution, and one for the employer portion. Both are set to 5% (Percentage of Base). The employee portion is set to go to box 20 and 52, and the employer is set to go to 52 only. They…
  • Payroll Transaction history and the ROE

    We have a client that noticed that the entries she is doing in history to update hours for employees are not being reflected in box 15C of the ROE. They are using the latest payroll tax updates and running version 2020.
  • How does Sage 300 handle the CPP 3500 exemption

    I am working with someone that is new to Sage 300, but not new to Payroll. They have payroll setup, and we are trying to match the calculations from the other system (Sage 50) to Sage 300. We have entered all of the employees, and also entered their…
  • PR - Non-resident alien FWH additional tax

    Is there a Payroll formula that will automatically calculate the additional federal withholding tax for an employee that is a NRA? Or some easy way of adding the additional tax each pay period?
  • How to enter TD1 in payroll

    We're stuck on how to enter a new TD1. We have the basic amount ($12069) and the employee filled out $10150 for Tuition amount. If we put the amount $10150 as TD1 - Tuition and Edu in Sage 300, is the amount on "TD1-Total Tax Credit" in Sage (12069+10150…
  • Pension Adjustment does not hold cents amount

    Hi all, Anyone having issues with the T4 Pension Adjustment Amounts rounding to the nearest dollar? I've looked on Sage's Knowledge Base and it seems that Sage 50 clients are also having the same issue.
  • Replacing a lost payroll check in Sage 300C 2017

    I have an employee that lost their payroll check and I need to replace it. What is the easiest way to do that?
  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…
  • How do I stop accruals on hours worked at a specific point since the maximum accrual has to include maximum carryover?

    The maximum accrual has to include maximum carryover, so if I want to let someone earn 80 hours but carryover a total of 120, the maximum accrual has to be 200 -- just in case someone has 120 to carry over, and earns all 80 without taking any. We are…
  • year end 2015 sage 300 procedures

    any one tell me please! I just want to print out my procedures for 2015 year end
  • Can you remove vacation accruals that are on the vacation accruals report?

    I have several past employees who have amounts listed as owing on the vacation Accruals report. Can I remove these amounts somehow?